Originally Posted by
pkcable I never understood why people put their phones in their back pocket. It fits better in the front pocket OR in a bag, and you won't ever sit on it accidently.

That being said this is most likely an isolated incident. I'm sure Apple will investigate, and then offer a solution to mitigate the guy's damages. It won't and shouldn't be huge, BUT he may well be offered something beyond the value of the phone.

My Phone always ends up in my back jeans pocket when at work, and my new XS is uncomfortable in a front pocket when driving, or bending down. My, and many other’s work does not involve sitting down all day, it has to come with me,so phone gets put in arse pocket. I have sat on my old 4s many,many times, but I’m sure the XS won’t stand it !!