1. edswife1970's Avatar
    As of last night mine has stopped giving me notifications for motion and rings. I’ve checked everything they said to check and it all seems to be OK. I signed out of the ring app and then back in - no change. I also turned my phone off and on again. It seems like the doorbell itself is working fine but the notifications don’t make it to the phone! If Anyone has any suggestions please let me know. Thank you.
    11-17-2018 05:12 PM
  2. Tartarus's Avatar
    Surely there must be a way to reset the doorbell and reconfigure it to the iPhone as new.

    Check the manual.
    11-17-2018 07:13 PM
  3. imtravis's Avatar
    Have you logged onto their website to see if you can see alerts there?
    11-17-2018 09:41 PM
  4. Graham Lee77's Avatar
    I upgraded to XS Max yesterday and my Ring door bell is all working correctly without me even trying.

    I’d suggest deleting the door bell in the app and go through the reconnection process as I did have connectivity issues occasionally with my old X but this was more down to WiFi connectivity.

    On another note, anyone with a ring door bell if you have poor WiFi signal from it, call ring and they will send out a chime pro to create its own network. Got mine for free. Worth speaking to them as they are really helpful in resolving issues.
    Annie_8plus and Just_Me_D like this.
    11-18-2018 04:31 AM
  5. robertk328's Avatar
    The doorbell tends to be flaky sometimes, but mine's working ok now. Usually when I have issues, I reset the whole thing and just add it back. That seems to work
    11-18-2018 04:21 PM
  6. edswife1970's Avatar
    Well I guess it healed itself! It just started working today. I have no idea what was wrong because I checked every possible thing it could be.
    11-18-2018 04:51 PM
  7. torbach1's Avatar
    I haven’t had issues with the doorbell. But when my Ring spotlight cam stopped working, I called their support line. After some troubleshooting, they concluded it was broken and sent me a replacement with overnight shipping. They have great support.
    11-21-2018 11:57 PM
  8. robertk328's Avatar
    One of the things with Ring is they're not always 100% reliable, much like any electronic device. Sometimes resetting does the trick.
    11-24-2018 08:36 AM
  9. Almeuit's Avatar
    One of the things with Ring is they're not always 100% reliable, much like any electronic device. Sometimes resetting does the trick.
    This. I have 2 Nest Cams + Nest Doorbell. They work 99% of the time but if Nest has a big server issue or something then it will mess with them. With any tech a hiccup or two can happen unfortunately. I assume that is what happened to the OP since it fixed itself the next day.
    11-25-2018 11:51 PM

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