Has anyone’s iPhone XS Max top speaker stopped working?

[hondatech39]

My I phone xs max's top speaker will stop working.I have to turn my phone off and turn it back on for it too work again.Anyone else have this problem?

 

[Al Paca]

Re: does any ones I phone xs max top speaker stop working

Yep, happened in the middle of a call. Made several call back attempts. My mic worked but I couldn’t hear anything in top speaker, through Bluetooth, or EarPods/AirPods. Did a reset and everything has been fine since.

 

[cinnamin]

Re: does any ones I phone xs max top speaker stop working

Same here was on chat with Apple support. They told me to reset all settings hasn’t happened again. Crossing my fingers.

 

[judgetom]

does any ones I phone xs max top speaker stop working

Yep, happened in the middle of a call. Made several call back attempts. My mic worked but I couldn’t hear anything in top speaker, through Bluetooth, or EarPods/AirPods. Did a reset and everything has been fine since.

You also said in another post that your FaceID was not working?

After a reset it worked again. Did you already take in consideration to visit an Apple store and arrange a Genius Bar appointment?

Looks like you Notch part might have hardware problems.

 

[Al Paca]

Re: does any ones I phone xs max top speaker stop working

You also said in another post that your FaceID was not working?

After a reset it worked again. Did you already take in consideration to visit an Apple store and arrange a Genius Bar appointment?

Looks like you Notch part might have hardware problems.

Yep. I was actually debating about posting or not. Nonetheless here goes. I had a hardware and a software problem. Based on the “logs” I was told the FaceID issue was software and the Volume issue was hardware. IMO the Volume has to be a mixture of hardware and software. Regardless they both worked themselves out and couldn’t be reproduced. The response was based on the Genius Bar “knowledge” and my phones “logs”. I left with a brand new XS and left my XS Max behind...a combination of multiple things influenced that decision tho.