1. substring's Avatar
    I have the Xs Max and I noticed this strange behavior on my camera app. Occasionally, when I tried to take photo, the shutter button does not respond. The app seems to be frozen for some unknown reason. I have to wait for a few seconds, click away to Video or Portrait, then click back to Photo for it to work. It happens only when I am shooting landscape mode. When I hold the phone in portrait mode, I do not have such problem.

    Has anyone experienced such strange behavior with your camera app?
    10-29-2018 09:44 PM
  2. kataran's Avatar
    That’s strange

    Someone with a Max will be by soon to help you.

    You can also stop by your Local Apple Store and see if they had any complaints about the camera
    substring likes this.
    10-30-2018 10:54 AM
  3. substring's Avatar
    Thanks! I thought that's a very strange behavior.
    10-30-2018 07:02 PM
  4. mogelijk's Avatar
    I think the fact that no one else has commented yet, is a clear indicator that the rest of us have not seen this issue. My first thought would be to restart the phone and see if that helps with the issue. And, if you are still having problems, to take it to an Apple Store (if you live close to one) or contact Apple Support.
    11-02-2018 12:18 PM
  5. Almeuit's Avatar
    I haven't seen my camera freeze yet. Just took a bunch of pics with it when I went on a mini-trip.
    11-02-2018 01:37 PM

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