1. Easycure1974's Avatar
    Has any one seen this ?



    I got that problem on my Xs Max. If it sleeps when I put it on charger it will not charge. I have to pull the cable and have the phone awake and then put the cable in again for the phone to start charge
    General Tso likes this.
    09-29-2018 11:18 AM
  2. mogelijk's Avatar
    I've not noticed any issues with my phone, it charges with no issues.
    09-29-2018 11:33 AM
  3. RECON1's Avatar
    No issues with mine.
    09-29-2018 11:34 AM
  4. Easycure1974's Avatar
    Lucky guys I have noticed this behavior a couple of times before that my phone would not charge at once. But after seeing the video I can reproduce it every time the phone sleeps.
    dazzlingirl and General Tso like this.
    09-29-2018 11:47 AM
  5. qbnkelt's Avatar
    Nope.

    I thought I had this problem once and the. I realized that I had inserted the little thingamajiggie between the port and the case.

    Otherwise than that night, nothing like this.
    Spencerdl and zachpenguin like this.
    09-29-2018 11:57 AM
  6. metllicamilitia's Avatar
    I have not had the issue yet, but I know a couple who have had it or know someone who has it. iOS 12.1 does not appear to be a fix currently. So I’m unsure if it’s anything software related, unless Apple hadn’t known about this issue. We’ll have to see how it plays out.
    Spencerdl likes this.
    09-29-2018 12:00 PM
  7. digitalbreak's Avatar
    I don’t have this issue in my Max.
    Tartarus likes this.
    09-29-2018 12:01 PM
  8. Easycure1974's Avatar
    I have not had the issue yet, but I know a couple who have had it or know someone who has it. iOS 12.1 does not appear to be a fix currently. So I’m unsure if it’s anything software related, unless Apple hadn’t known about this issue. We’ll have to see how it plays out.
    I hope it is software and that Apple goes public about it quick if a fix is coming or if the hardware need to be replaced
    09-29-2018 12:04 PM
  9. Spencerdl's Avatar
    No issues here...How many "gates" does that make so far?
    09-29-2018 12:08 PM
  10. MasterDarque's Avatar
    No issues here...How many "gates" does that make so far?
    ...As many as get ‘clicks’...
    ???
    09-29-2018 12:15 PM
  11. tr1ad's Avatar
    Occasionally on my wife's 7+ so far since upgrading her device to iOS 12
    09-29-2018 12:17 PM
  12. MooMooPrincess's Avatar
    I don’t have the issue but it is concerning, BUT this is NOT new this has been happening since iOS 8/9.

    We have:

    Yellow gate- nothing new yellow tinted OLED/LCD screen
    Beauty gate- aggressive blurring on front/rear cam
    WiFi/LTE gate- not new, iPhone 7 had this issue with AT&T models
    Charge gate - nothing new as well, started in iOS 8/9
    Annie_8plus likes this.
    09-29-2018 01:56 PM
  13. Spencerdl's Avatar
    I don’t have the issue but it is concerning, BUT this is NOT new this has been happening since iOS 8/9.

    We have:

    Yellow gate- nothing new yellow tinted OLED/LCD screen
    Beauty gate- aggressive blurring on front/rear cam
    WiFi/LTE gate- not new, iPhone 7 had this issue with AT&T models
    Charge gate - nothing new as well, started in iOS 8/9
    Humm, you forgot one. Rough metal/stainless steel rim gate...LOL
    Speedygi, cwbcpa and Annie_8plus like this.
    09-29-2018 02:05 PM
  14. Easycure1974's Avatar
    I don’t have the issue but it is concerning, BUT this is NOT new this has been happening since iOS 8/9.

    We have:

    Yellow gate- nothing new yellow tinted OLED/LCD screen
    Beauty gate- aggressive blurring on front/rear cam
    WiFi/LTE gate- not new, iPhone 7 had this issue with AT&T models
    Charge gate - nothing new as well, started in iOS 8/9
    I have never had this charging issue on any iPhone before and I have owned every iPhone model released
    09-29-2018 02:30 PM
  15. MooMooPrincess's Avatar
    Humm, you forgot one. Rough metal/stainless steel rim gate...LOL
    Oh snap, thanks! LOLOL


    I have never had this charging issue on any iPhone before and I have owned every iPhone model released
    It’s never been a widespread issue like currently
    09-29-2018 02:37 PM
  16. edswife1970's Avatar
    No issues with my Max
    09-29-2018 03:58 PM
  17. Spencerdl's Avatar
    I have never had this charging issue on any iPhone before and I have owned every iPhone model released
    Me either and never even heard of it and I've been around these parts fer a long time Part-Nerr....LOL
    Easycure1974 and Speedygi like this.
    09-29-2018 04:04 PM
  18. gabbott's Avatar
    For those that say they don’t have the issue... have you tried locking the phone/turning the screen off and waiting at least a minute and then plugging in the charger without tapping on the screen or waking it in any way? That’s the only way I can duplicate the issue.
    Speedygi and dazzlingirl like this.
    09-29-2018 04:09 PM
  19. boogas8's Avatar
    My XS Max sometimes will disconnect and reconnect when it wakes from sleep. Just in case I compared the battery percentage each time to make sure it was charging.
    Speedygi likes this.
    09-29-2018 04:20 PM
  20. TripleOne's Avatar
    Nope. My Max charges just fine.
    MasterDarque likes this.
    09-29-2018 05:58 PM
  21. strikeIII's Avatar
    What I experience is when I plug it in it'll start charging but after sitting a few minutes my Max won't turn on while it's plugged in. I have to unplug it for the device to wake up.
    Speedygi likes this.
    09-29-2018 06:13 PM
  22. Speedygi's Avatar
    Lol no one here has the issue but Lou has the whole table of phones with the issue ...hahaha

    Honestly fishy...
    09-29-2018 06:31 PM
  23. MooMooPrincess's Avatar
    Lol no one here has the issue but Lou has the whole table of phones with the issue ...hahaha

    Honestly fishy...
    09-29-2018 07:08 PM
  24. Doug B's Avatar
    Interestingly it may explain why there have been more returns this cycle. After some reading on Reddit I noticed there are a number of people having the issue. One fix seems to be going into Settings -> Face ID and Passcode -> turn on USB accessories. Not sure if this actually works since mine doesn’t seem to be affected. USB goes to sleep after an hour of the phone being idle so I may have to put it down and switch to the iPad for a while tonight to test this theory and see if I can replicate it. If it happens then it’s because of the accessory toggle.
    dazzlingirl likes this.
    09-29-2018 07:41 PM
  25. bassjo's Avatar
    The only time I've noticed this is when I plug into the cable in my truck. I notice it then because carplay doesn't always launch right away. And just as stated in the video if I wake the phone or with recognize the charging cable and launch carplay.
    09-29-2018 07:46 PM
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