1. mogelijk's Avatar
    The coverage on my Max has seemed to be good on T-Mobile, no complaints. My previous phones were unlocked/Verizon models, so I had the Qualcomm modems previously.
    10-02-2018 04:24 PM
  2. ItnStln's Avatar
    All of them are blaming the new Intel modem chipset for that. Apple does not install Qualcomm chipsets any more. Same experience was already made last year where there was a discussion re both Modem chipsets.
    It’s the Intel modem.
    10-02-2018 08:00 PM
  3. Al Paca's Avatar
    Based on my call quality and data speeds and I believe that the LTE and WiFi is fine but the iPhone is displaying the incorrect number of of bars, etc. Just my 2cents
    ladyc0524 likes this.
    10-02-2018 09:00 PM
  4. TheLegoJoker's Avatar
    My LTE signal is trash. Where I live, we recently switched to unlimited data and got rid of WiFi because the WiFi is slower than LTE. On my new phone, however, it keeps telling me I’m not on the internet and it takes forever for any graphics to load. I almost feel like I’m back in the dial up days. Hoping there’s a software fix for this because I absolutely love the screen size on this phone.
    10-03-2018 07:14 AM
  5. atlas9171's Avatar
    My LTE signal is trash. Where I live, we recently switched to unlimited data and got rid of WiFi because the WiFi is slower than LTE. On my new phone, however, it keeps telling me I’m not on the internet and it takes forever for any graphics to load. I almost feel like I’m back in the dial up days. Hoping there’s a software fix for this because I absolutely love the screen size on this phone.
    Which carrier are you using?
    10-03-2018 07:37 AM
  6. TheLegoJoker's Avatar
    Which carrier are you using?
    Verizon, and it’s always been outstanding where I live. (Cincinnati)
    To put it into perspective, I was trying to watch a YouTube video last night and it wouldn’t play so I grabbed my iPad Pro, which was always waaay slower than my iPhone X, and it played with no issues.
    10-03-2018 07:59 AM
  7. atlas9171's Avatar
    Verizon, and it’s always been outstanding where I live. (Cincinnati)
    To put it into perspective, I was trying to watch a YouTube video last night and it wouldn’t play so I grabbed my iPad Pro, which was always waaay slower than my iPhone X, and it played with no issues.
    Having switched from Verizon to T-Mobile a couple years ago, this is what has me concerned the most. There hasn't been a dramatic difference in the two other than Verizon having CDMA to fall back on whereas T-Mobile has nothing worth falling back on in my area (Lansing, MI). Usually the only place I struggle to get a signal is at work, some areas I just don't get a signal on my S8 Active, and with Qualcomm being better than Intel in the modem area, I'm a bit hesitant to make the switch.

    If I had to guess, your phone might have an issue, hopefully software fix is all that's needed.
    10-03-2018 08:15 AM
  8. bamf-hacker's Avatar
    There is a new intel modem and some Verizon and Sprint phones need to be optimized before full speeds will be seen.
    10-03-2018 08:23 AM
  9. imwjl's Avatar
    Sounds good. Think mine is doing same as my old phone. Really like the Max other then the price.
    My assessment for the most part. There are occasions when I miss the finger as credentials. Brief moments of liking the way matte anodized AL feels vs glass, but the glass is really nice with dry skin.

    On performance, I think it depends on the phone company's infrastructure. At this point I've traveled within my region and with my daughter who's got my 7 Plus. The Max never did not work when the 7 Plus did. My phone reported turn on data at a moment when my daughter's 7 Plus was moving between reporting 1x and 3G. Mine said 3g at that moment.

    At our cabin I had the same 2 bars from Verizon but speed was faster than I ever sensed with the old phone. I don't know if that was because the Gigabit LTE was there or if a cool weekend in late September meant there was a fraction of the people using Verizon's infrastructure in the area.

    For now the phone cellular service seems fine. It's a ways away yet, but I'll have an international trip ahead where there's always been a mix of carriers and at times choosing the CDMA roaming option on past phones. I figured that would be a good test.

    On the whole I have a hard time believing Apple would put a poor performer or truly inferior modem in a flagship device that will be sold by the millions. It's really clear to me that selling a truly premium phone is a key strategy in the industry. It is clear Samsung, Alphabet, Apple and others are counting on their premium phones as brand leaders if not profit centers. Risking that core function of a phone would be poor seems crazy.
    10-03-2018 09:20 AM
  10. salscott's Avatar
    For those that are running into lte or wifi shortcomings, did you rest network settings?
    10-03-2018 02:45 PM
  11. imwjl's Avatar
    The more I use the phone, the more I discount a lot of comments on radio performance. It might be v 12 of software or the new phone reporting things differently but in real use I'm not finding any problems.

    Work has me in areas where WiFi and cellular coverage can be poor. I've not yet been with an associate using another phone working when mine has not. I'm guessing I'm a demanding user in the spectrum of what's out there. Sr IT admin in a place with 750 employees has me getting voice calls, using web apps, and using VoIP and video conferencing. I'm in a data center that is a challenge for all phones and WiFi. I'm around coolers and compressors that are a challenge for devices.

    Nothing has made me think the phone has real problems except for the funky behavior with some 2 meter long non-Apple Lightening cables.

    My advice to non-owners worried about the Intel vs Qualcomm news that has been out there is chill or wait for more reviews testing this modem against others. Even if something does have an edge, all I can sense going from 7 Plus to the Max is performance is generally better and same at worst.
    10-04-2018 08:45 AM
  12. mogelijk's Avatar
    Apparently Apple is reaching out to various users of the XS that are complaining about poor signal, to try and figure out what might be going wrong and attempt to solve the issue. I'm curious if Apple has talked to anyone here about their experience with LTE on the XS Max?
    Annie_8plus likes this.
    10-04-2018 12:49 PM
  13. Annie_8plus's Avatar
    It might be worth submitting feedback to Apple if you haven't already!
    10-04-2018 01:10 PM
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