If something is wrong with my new iPhone, can I get a replacement from Apple?

edswife1970

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Oct 23, 2015
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With my new phone when I get it, can I get a replacement from Apple or do I have to go through Verizon which is where I purchased it?
 

Mr Segundus

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Apr 24, 2018
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Re: If something is wrong......

IMO, if it's within the 14 day return period it might be easier to exchange it at Verizon.
 

edswife1970

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Oct 23, 2015
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Re: If something is wrong......

Thanks for your replies. I’ll be getting my phone tomorrow and hopefully it will be just fine!
 

jhnnyblze2000

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Feb 6, 2010
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Re: If something is wrong......

I had an issue with the phone I got on launch day (couldn't make phone calls). Took it to the Apple store yesterday, spent 5 minutes there and walked out with a new phone. One of the easiest experiences I've ever had. One of the many reasons I love Apple.
 

shanghaichica

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Jan 19, 2013
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Yes you can get a replacement from Apple. I had an issue with my 3G which I got from my career and I took it to the Apple store and they replaced it for me.
 

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