Week old XR won't turn on

Redx

Active member
Oct 3, 2017
37
0
0
Visit site
My wife's week old XR won't turn on all of a sudden. She was charging it with the lightning cable and after taking it off, it's off and won't turn back on. Plugging into charger again and it doesn't respond.

Any help before she just goes back to Verizon tomorrow
 

Redx

Active member
Oct 3, 2017
37
0
0
Visit site
So plugging into charger did nothing. Holding down volume down and side button like you're supposed to do did nothing. Was on hold with Verizon and just tried holding all 3 buttons.... It turned on. Will see if it'll stay running
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
59,681
627
113
Visit site
So plugging into charger did nothing. Holding down volume down and side button like you're supposed to do did nothing. Was on hold with Verizon and just tried holding all 3 buttons.... It turned on. Will see if it'll stay running

It should stay turned on for you. It was probably a glitch and not anything to be concerned about.
 

Damien_Eternal

Well-known member
Jun 18, 2014
576
0
0
Visit site
I know with my 7 I had a couple times where it seemed to lock with the screen off. I remember only a couple time where it did it, and messing around with it kinda randomly got it to come back on. Was probably just a glitch like in your case or something had the CPU pegged for a moment and it couldnt respond. Just watch it and see if it does it again. I dont think Id worry too much right now.
 

Trending Posts

Forum statistics

Threads
259,866
Messages
1,764,780
Members
441,206
Latest member
Erik4711