Home iMore Q&A > iPhone X

Why my iphone xs Max not opening?

Asked: Oct 28 2019 | 3:02 pm EDT 1248 Views 2 Answers

Hello, I had problem with my iphone. First my phone started charge so slow, then when I was charging it was opening and closing silence mode over and over again. After that I get 2 yellow lines at the screen and phone started close when he wants. Then yellow 2 line changed one purple line. Now when I am trying to open my phone I see apple sign and then he is again dissapearing and it is repeating over and over again. I can give that phone to repair, but they said that is impossible to safe my data. Please maybe someone could help?


More Answers

52,860
Oct 28 2019 | 3:25 pm EDT Just_Me_D

Make a Genius Bar appointment with the nearest Apple Store it authorizes Apple repair facility to get this probable hardware issue resolved.
7,477
Oct 28 2019 | 3:33 pm EDT Annie_8plus

Make a Genius Bar appointment with the nearest Apple Store it authorizes Apple repair facility to get this probable hardware issue resolved.
I agree! I am so sorry that this is happening to your phone. It does sound like a hardware issue. Good luck and please keep us posted.