1. Stephanie Medlock's Avatar
    Ever since iOS13, this happens. I have to restart to get it to work again. I restart 5 times a day minimum.

    This used to happen in an early version of iOS12 but less often and was eventually fixed. Anyone else has this issue? Is there a fix? Hopefully, 13.1 fixes it
    09-29-2019 08:40 AM
  2. Spencerdl's Avatar
    I would update to the current official iOS13.1.1 (released recently) and see if that helps. I haven't had any issues with Face ID on my Xs Max or my new Pro Max.
    Stephanie Medlock likes this.
    09-29-2019 09:08 AM
  3. Phill_UK's Avatar
    I’ve never had an issue like that on my X, on any iOS version.

    I think the problem is with your phone, rather than the software.
    doogald likes this.
    09-29-2019 09:11 AM
  4. Just_Me_D's Avatar
    Ever since iOS13, this happens. I have to restart to get it to work again. I restart 5 times a day minimum.

    This used to happen in an early version of iOS12 but less often and was eventually fixed. Anyone else has this issue? Is there a fix? Hopefully, 13.1 fixes it
    This is the first time I’m hearing about anything like that and it definitely has not been my experience. With that being said, I recommend you either “reset all settings” or start from scratch and restore your iPhone and then set it up as new instead of from a backup.
    Stephanie Medlock likes this.
    09-29-2019 09:13 AM
  5. doogald's Avatar
    This is the first time I’m hearing about anything like that and it definitely has not been my experience. With that being said, I recommend you either “reset all settings” or start from scratch and restore your iPhone and then set it up as new instead of from a backup.
    And, if that doesn't work, call AppleCare or get an Apple Genius Bar appointment.
    09-29-2019 11:07 AM
  6. Johndosh's Avatar
    Same have not had any problems ever with mine since the update Face ID is even quicker now.
    Stephanie Medlock likes this.
    09-30-2019 08:21 AM

Similar Threads

  1. Replies: 20
    Last Post: 10-09-2019, 03:48 AM
  2. Is anyone's new iPhone stuck in Shanghai?
    By rustymini in forum iPhone 11
    Replies: 7
    Last Post: 09-30-2019, 01:17 PM
  3. iPhone XR Boot Loop (UGH!!!!)
    By Nakia Johnson1 in forum iPhone XR
    Replies: 2
    Last Post: 09-29-2019, 11:20 AM
  4. Save $20 with TP-Link's 3-pack of Kasa smart switches
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 09-29-2019, 07:51 AM
  5. iPhone Pro Max hot spot issues...
    By sj-performance in forum iPhone 11 Pro Max
    Replies: 5
    Last Post: 09-28-2019, 08:28 PM
LINK TO POST COPIED TO CLIPBOARD