1. alexrat1996's Avatar
    Here the issue when I check my upgrade eligibility it doesn’t show anything and I see this It looks like you’re not enrolled yet.

    I called Apple care and talked to Apple agreement to get this resolved but they do see my Apple care plus is register to my device on iPhone upgrade program but on Apple website it doesn’t show and seems like a glitch to me and they did escalate the issue to a different team before the announcement of the new iPhones .

    Do you people have same glitch as me ?

    I want to see in this forum if you people have same issue.
    08-25-2018 08:21 PM
  2. Rob Phillips's Avatar
    Nope. All is as it should be over here and I’ve been using iPhone Upgrade Program ever since it started.
    Lee_Bo likes this.
    08-25-2018 08:42 PM
  3. alexrat1996's Avatar
    Nope. All is as it should be over here and I’ve been using iPhone Upgrade Program ever since it started.
    Is it an issue on the Apple website end ?
    08-25-2018 08:51 PM
  4. Rob Phillips's Avatar
    Is it an issue on the Apple website end ?
    No clue.
    08-25-2018 09:37 PM
  5. alexrat1996's Avatar
    No clue.
    It was working this week but today it kicked me and other people out
    08-26-2018 12:21 AM
  6. Rob Phillips's Avatar
    It was working this week but today it kicked me and other people out
    I just use the Apple Store app and it’s working fine for me.
    08-26-2018 06:25 AM
  7. alexrat1996's Avatar
    I just use the Apple Store app and it’s working fine for me.
    https://uploads.tapatalk-cdn.com/201...00fe3522ec.jpg
    It seems for people who had the phone swapped have the issue.
    08-26-2018 06:28 PM
  8. alexrat1996's Avatar
    I just use the Apple Store app and it’s working fine for me.
    https://uploads.tapatalkcdn.com/2018...00fe3522ec.jpg
    You probably didn’t swap your iPhone at apple that’s why the issue hasn’t happen to you
    08-26-2018 06:44 PM
  9. Rob Phillips's Avatar
    You probably didn’t swap your iPhone at apple that’s why the issue hasn’t happen to you
    Probably.
    08-26-2018 07:19 PM
  10. Garz's Avatar
    It seems for people who had the phone swapped have the issue.
    Probably because you have swapped your phone 68 times now.
    doogald and SwitchBeach like this.
    08-27-2018 12:43 AM
  11. alexrat1996's Avatar
    Probably because you have swapped your phone 68 times now.
    Only 4 times nothing more than that’s but it’s affecting people in MAC rumors also.

    I hope apple fixes it annoying.
    08-27-2018 01:20 AM
  12. evorc's Avatar
    Mods I totally missed this thread before creating my latest post regarding this issue, please merge if needed.

    I’m running into the same issue. My phone was swapped once late last year due to a blown speaker. After a month I did check and everything transferred over on the new phone and I was able to see when I’m eligible to upgrade. However, after checking over the weekend it is now saying I’m not enrolled.
    08-27-2018 02:16 PM
  13. MooMooPrincess's Avatar
    I would think it's probably just an error for now, I would recheck around the 5th of September and if it's still showing that then call apple
    08-27-2018 03:03 PM
  14. Rob Phillips's Avatar
    Mods I totally missed this thread before creating my latest post regarding this issue, please merge if needed.

    I’m running into the same issue. My phone was swapped once late last year due to a blown speaker. After a month I did check and everything transferred over on the new phone and I was able to see when I’m eligible to upgrade. However, after checking over the weekend it is now saying I’m not enrolled.
    Looks like a glitch for users who have swapped their iPhones. I’d call Apple and try to get it sorted out before preordering begins.
    08-27-2018 03:16 PM
  15. alexrat1996's Avatar
    Looks like a glitch for users who have swapped their iPhones. I’d call Apple and try to get it sorted out before preordering begins.
    Check people for me it’s resolve.
    Rob Phillips, Ledsteplin and evorc like this.
    08-27-2018 04:22 PM
  16. evorc's Avatar
    Resolved for me as well.
    08-27-2018 11:32 PM

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