1. ChamNG's Avatar
    Hi,
    I am planning to buy a second hand iphone X. What do I need to check/verify on the phone before the transaction? How to know if the phone is not on the black list? All advice are appreciated.
    07-28-2018 09:43 PM
  2. William Hetrick's Avatar
    Call your carrier and give them the serial number and they can tell you if it is clean to buy. And make sure it has been logged out of the Apple account and had a factory reset. Your carrier can tell you everything you need to do.
    Annie_8plus and Quis89 like this.
    07-28-2018 10:17 PM
  3. ChamNG's Avatar
    Thank you!
    07-28-2018 11:04 PM
  4. William Hetrick's Avatar
    Your welcome
    07-28-2018 11:05 PM
  5. ChamNG's Avatar
    Call your carrier and give them the serial number and they can tell you if it is clean to buy. And make sure it has been logged out of the Apple account and had a factory reset. Your carrier can tell you everything you need to do.
    Thank you very much.
    07-28-2018 11:05 PM
  6. Dave Catherall's Avatar
    Yeah just make sure all iCloud accounts have been removed and find my phone is OFF. Also, be a good idea to see the battery health before purchasing, don’t wanna be buying a phone with less than 90% if it’s an X.
    Annie_8plus, Quis89 and ChamNG like this.
    07-29-2018 05:22 AM
  7. ChamNG's Avatar
    Yeah just make sure all iCloud accounts have been removed and find my phone is OFF. Also, be a good idea to see the battery health before purchasing, don’t wanna be buying a phone with less than 90% if it’s an X.
    Thanks for your advice.
    I checked the warranty that ends on November 2019, so the battery should be covered. Right?
    07-29-2018 09:39 AM
  8. Dave Catherall's Avatar
    Yes, it will be covered but Apple won’t change it unless it’s broken, I just wouldn’t buy an iPhone X with less than 90% battery capacity left, it shows heavy usage
    ChamNG likes this.
    07-29-2018 10:37 AM
  9. ChamNG's Avatar
    Yes, it will be covered but Apple won’t change it unless it’s broken, I just wouldn’t buy an iPhone X with less than 90% battery capacity left, it shows heavy usage
    Thanks again
    07-29-2018 11:35 AM
  10. Marcin Dabrowsky's Avatar
    Yes, it will be covered but Apple won’t change it unless it’s broken, I just wouldn’t buy an iPhone X with less than 90% battery capacity left, it shows heavy usage
    How can one check what the maximum battery capacity is? I am thinking of buying one and would like to know this. Don't want to start a separate thread. Thanks.
    Dave Catherall and ChamNG like this.
    07-29-2018 02:18 PM
  11. Dave Catherall's Avatar
    How can one check what the maximum battery capacity is? I am thinking of buying one and would like to know this. Don't want to start a separate thread. Thanks.
    No problem it’s

    Settings >Battery>Battery Health (Beta)
    Marcin Dabrowsky likes this.
    07-29-2018 02:31 PM
  12. Marcin Dabrowsky's Avatar
    No problem it’s

    Settings >Battery>Battery Health (Beta)
    Thank you!
    07-29-2018 02:37 PM
  13. ChamNG's Avatar
    Update: So i went to see the second hand iPhone. I checked the battery health and saw some kind of graphic with the word Android instead of the pourcentage of the battery! Then I made a Factory reset, the android logo came up instead of the Apple logo! The word Welcome appeared in the wrong Font (serif font). Your thoughts?
    07-29-2018 11:43 PM
  14. tr1ad's Avatar
    Update: So i went to see the second hand iPhone. I checked the battery health and saw some kind of graphic with the word Android instead of the pourcentage of the battery! Then I made a Factory reset, the android logo came up instead of the Apple logo! The word Welcome appeared in the wrong Font (serif font). Your thoughts?
    It's a knock off iPhone ... Walk away
    Just_Me_D likes this.
    07-29-2018 11:55 PM
  15. Dave Catherall's Avatar
    It’s a fake, don’t buy it.
    Just_Me_D likes this.
    07-30-2018 05:10 AM
  16. William Hetrick's Avatar
    It's a counterfeit
    Just_Me_D likes this.
    07-30-2018 05:30 AM
  17. ChamNG's Avatar
    I did walk away.
    Just want to understand if the phone is fake, how come it is under Apple warranty when i checked the serial no.
    Just_Me_D likes this.
    07-30-2018 09:10 AM
  18. Quis89's Avatar
    I did walk away.
    Just want to understand if the phone is fake, how come it is under Apple warranty when i checked the serial no.
    It's possible it was a genuine device that they manipulated. How did you know it's still covered under warranty? Did you personally verify the serial number off the device itself or did you base that off the serial number the "seller" provided you?
    07-30-2018 09:16 AM
  19. ChamNG's Avatar
    It's possible it was a genuine device that they manipulated. How did you know it's still covered under warranty? Did you personally verify the serial number off the device itself or did you base that off the serial number the "seller" provided you?
    He provided the serial number for me to check. I then verified that SN on the phone itself and it matched. Same with the IMEI.
    07-30-2018 09:23 AM
  20. Vega007's Avatar
    Yeah don't walk, run! Even better would have been if it said out loud "Droid" as you booted it up.
    Just_Me_D likes this.
    07-30-2018 10:10 AM
  21. Quis89's Avatar
    He provided the serial number for me to check. I then verified that SN on the phone itself and it matched. Same with the IMEI.
    He may have provided you with a legit serial number but that serial number may not have been the one that was actually registered to the device he was trying to sell you. He was attempting to scam you. I wouldn't think anything more about it. Just walk the other way and save your money lol.

    Good on you for doing your homework and not getting scammed!
    Just_Me_D and ChamNG like this.
    07-30-2018 10:39 AM
  22. ChamNG's Avatar
    He may have provided you with a legit serial number but that serial number may not have been the one that was actually registered to the device he was trying to sell you. He was attempting to scam you. I wouldn't think anything more about it. Just walk the other way and save your money lol.

    Good on you for doing your homework and not getting scammed!
    Thanks again
    Quis89 likes this.
    07-30-2018 05:43 PM
  23. doogald's Avatar
    Yes, it will be covered but Apple won’t change it unless it’s broken, I just wouldn’t buy an iPhone X with less than 90% battery capacity left, it shows heavy usage
    I know that this is old on this thread, but the iPhone X is one of the phones covered by Apple's $29 battery replacement program. They will replace no matter what the battery health is for $29 (in the US) through the end of 2018.

    See https://support.apple.com/iphone/repair/battery-power
    ChamNG and Vega007 like this.
    07-31-2018 09:14 PM

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