1. alexrat1996's Avatar
    My uncle received his ERS replacement via the mail when he opened it the screen had scratches on the display can’t I just call Apple for them to send him another replacement ?
    05-07-2018 09:41 AM
  2. bakron1's Avatar
    My uncle received his ERS replacement via the mail when he opened it the screen had scratches on the display can’t I just call Apple for them to send him another replacement ?
    I would think you could call Apple and let them know what happened, or take the device to the local Apple store and try and get a replacement there.
    alexrat1996 likes this.
    05-07-2018 09:43 AM
  3. alexrat1996's Avatar
    I would think you could call Apple and let them know what happened, or take the device to the local Apple store and try and get a replacement there.
    Will all ers replacements have scratches on display
    05-07-2018 09:49 AM
  4. bakron1's Avatar
    Will all ers replacements have scratches on display
    I have had a few replacement units and I really can’t remember if they had any scratches on the screen, maybe minor ones, but nothing major or I would have noticed.
    05-07-2018 09:55 AM
  5. Almeuit's Avatar
    My uncle received his ERS replacement via the mail when he opened it the screen had scratches on the display can’t I just call Apple for them to send him another replacement ?
    You were asked already by a mod last month to use your existing thread. Please refrain from continuing to disregard this notice and keep re-making the same topic. This thread will now be closed.

    https://forums.imore.com/showthread....=1#post3055059

    Thank you.
    Tartarus, mattguy10 and tadpoles like this.
    05-07-2018 10:49 AM

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