Verizon has the deals📱:Get an iPhone 7 Plus for $5 a month
  1. TgeekB's Avatar
    Respectfully your attempt at psychology and mind reading is unsuccessful and I hope you are in a different line of work. I have no problem spending $1,000 on a phone. Hell I’ve paid over $7,500 on a Swiss watch and expect the same treatment from them as I do apple. Actually I get that treatment from the Swiss company but that’s a different story. My frustration is that I’ve been lied to by apple with the whole throttling fiasco and was told that I “need” to replace the phone. Yes, need is in quotation marks because that is what the so-called genius at the genius bar told me. No other option was given and this was before it was revealed they were throttling the older phones. When apple treated me like that I’ve relooked the way I treat apple. To say it’s frustrating is an understatement. I’ve not kept up on the lawsuits against apple over it but I hope they side with the consumers.
    I’ve never had any issues with refurbished devices either and I’ve purchased several from several companies. But with the way apple treated me when they throttled my phone is inexcusable and that is why I have changed my outlook on this. Apple can afford to replace my phone with a new phone after the money they made from forcing consumers to upgrade their older iPhones. There is 1 thing that keep me with an iPhone and that is ForeFlight which is an Electronic Flight Bag app that I use and it is only available for iOS. It used to be iMessage that kept me with an iPhone, but I’ve been using Verizon Messages again on my Android device and Google Hangouts and they are just as good as iMessage in my opinion.
    Mind reading, I believe, is an illusion. Attempting it on the internet would be quite a trick.

    Heading out to dinner. Enjoy your evening. I’ve enjoyed our conversation.
    one_tech and TwitchyPuppy like this.
    04-28-2018 04:56 PM
  2. ItnStln's Avatar
    Mind reading, I believe, is an illusion. Attempting it on the internet would be quite a trick.

    Heading out to dinner. Enjoy your evening. I’ve enjoyed our conversation.
    Indeed it is sir!

    Have a great dinner and I did as well. Regarding your avatar, are you in Bavaria?
    one_tech likes this.
    04-28-2018 05:07 PM
  3. doogald's Avatar
    Thanks for the link! What’s the difference between refurbished and replacement? I was under the assumption replacement devices were refurbished.
    It's my understanding that Apple Stores keep a stock of new devices not meant for original sale but meant for warranty replacement. They are not refurbished, previously owned devices, but are also not sold in the fancy boxes with graphics - they come in plain, brown (or is it white?) boxes.
    one_tech and TwitchyPuppy like this.
    04-28-2018 07:03 PM
  4. doogald's Avatar
    It's my understanding that Apple Stores keep a stock of new devices not meant for original sale but meant for warranty replacement. They are not refurbished, previously owned devices, but are also not sold in the fancy boxes with graphics - they come in plain, brown (or is it white?) boxes.
    Refurbished phones are sold here: https://www.apple.com/shop/browse/ho...17&subId2=vbim
    04-28-2018 07:06 PM
  5. one_tech's Avatar
    Thanks all for replaying
    This is 3 days now with a replacement there is no issue even the notification lock screen works perfect
    doogald likes this.
    04-28-2018 07:37 PM
  6. bakron1's Avatar
    Thanks all for replaying
    This is 3 days now with a replacement there is no issue even the notification lock screen works perfect
    Prefect, glad everything worked out for you.
    one_tech likes this.
    04-28-2018 07:50 PM
  7. TgeekB's Avatar
    Indeed it is sir!

    Have a great dinner and I did as well. Regarding your avatar, are you in Bavaria?
    No, the U.S.
    Been to Germany a few times though. The first time we were in Munich we got wrapped up in the excitement of Bayern Munich. Been fans ever since.
    04-28-2018 08:10 PM
  8. haarle's Avatar
    I have iPad pro 12 inch first gen after 2 year i have problems with my batterij. I go to Apple reseller in Belgium for fix the problem, i have recieved for 135 euro is whats the price of new batterij new not refurbished iPad pro.
    04-29-2018 02:22 AM
  9. mogelijk's Avatar
    It's my understanding that Apple Stores keep a stock of new devices not meant for original sale but meant for warranty replacement. They are not refurbished, previously owned devices, but are also not sold in the fancy boxes with graphics - they come in plain, brown (or is it white?) boxes.
    It may depend on country (based on local law) but in the US, while those replacement phones may be new they are typically (at least after the phone has been on the market for a month or two) refurbished phones. There is no way when you get the replacement, in the (I recall it being a white) small box, to tell immediately if it is a new or refurbished phone. It is my understanding that when Apple "fills" there replacement pipeline with refurbished phones, the "extra" phones are the ones then sold as a refurbished model.

    And just to note, from what Apple has stated, the "refurbished" phones will appear to be new. They are given a new case (so there should be no scratches or scuffs) and battery, and I believe the screen is replaced if there are any scratches.
    04-29-2018 03:37 PM
  10. doogald's Avatar
    It may depend on country (based on local law) but in the US, while those replacement phones may be new they are typically (at least after the phone has been on the market for a month or two) refurbished phones. There is no way when you get the replacement, in the (I recall it being a white) small box, to tell immediately if it is a new or refurbished phone. It is my understanding that when Apple "fills" there replacement pipeline with refurbished phones, the "extra" phones are the ones then sold as a refurbished model.

    And just to note, from what Apple has stated, the "refurbished" phones will appear to be new. They are given a new case (so there should be no scratches or scuffs) and battery, and I believe the screen is replaced if there are any scratches.
    But if is refurbished the model number will begin with F, right?

    When I brought my iPhone 6s in for warranty battery replacement, they told me that they planned to replace the battery, but if my phone was somehow broken during the repair process, it would be replaced with a new 6s.

    “You mean refurbished?” I asked.

    “No, not refurbished. New.”

    I asked again, he insisted it was not a refurbished phone. I was a little surprised that they’d have a new one, as mine was an original 64 GB and by then they weren’t selling the 64 (it was only available new in 32 and 128 by then.). But, I thought it would be a new retail box, didn’t think about it being a separate stock of replacement units. (In the end it didn’t matter, my phone was fine.)
    TwitchyPuppy likes this.
    04-29-2018 03:48 PM
  11. itsnotmeitsyou's Avatar
    The price has everything to do with it. If I pay over $1,000 for a new phone I am entitled to get a new device as a replacement and not a refurbished device that someone else had problems with or broke.
    I’ve bought several new cars and haven’t had to have the whole car replaced nor have I heard of a manufacture replacing a car over a service issue. Therefor your attempt at an analogy is actually a red herring. Actually I do force the dealer repair shops and auto body shops to use OEM parts.
    When I worked in the wireless industry I’d say literally the same thing you’re saying now. However, now that I’m out I’m treating those in the wireless industry like I was treated when it comes to warranty replacement. The bottom line is that I paid over $1,000 for a new phone and having it replaced with a refurbished phone is unacceptable. It is especially unacceptable after apple forced me to replace a phone because they decided to throttle its processor.
    When you bring your phone in to be replaced, you’re not bringing them a brand new phone. If they were to start repairing them instead, you’d be getting your [used] phone back, with the problem fixed. You’re getting more from a refurbished device, as the screen and battery are most likely new.
    04-29-2018 08:17 PM
  12. Rob Phillips's Avatar
    When you bring your phone in to be replaced, you’re not bringing them a brand new phone. If they were to start repairing them instead, you’d be getting your [used] phone back, with the problem fixed. You’re getting more from a refurbished device, as the screen and battery are most likely new.
    I have yet to receive an Apple certified refurb that is in any way distinguishable from a brand new unit in either form or function. As such, I’m not sure why anyone would fuss about getting a refurb rather than having individual parts swapped on their current device. There is literally no circumstance I can think of where receiving a refurb isn’t a better deal.
    04-29-2018 08:29 PM
  13. ItnStln's Avatar
    No, the U.S.
    Been to Germany a few times though. The first time we were in Munich we got wrapped up in the excitement of Bayern Munich. Been fans ever since.
    Bavaria is awesome, I love it!
    TgeekB likes this.
    04-30-2018 11:48 AM
  14. ItnStln's Avatar
    When you bring your phone in to be replaced, you’re not bringing them a brand new phone. If they were to start repairing them instead, you’d be getting your [used] phone back, with the problem fixed. You’re getting more from a refurbished device, as the screen and battery are most likely new.
    You’re wrong! When I pay $1,000 for a new phone having it replaced with a refurbished device is unacceptable, especially after the way appletreated me last fall over having my phone throttled. If I total my Mercedes-Benz E550 4MATIC it gets replaced with a new car, not a used car.
    04-30-2018 11:54 AM
  15. ItnStln's Avatar
    I have yet to receive an Apple certified refurb that is in any way distinguishable from a brand new unit in either form or function. As such, I’m not sure why anyone would fuss about getting a refurb rather than having individual parts swapped on their current device. There is literally no circumstance I can think of where receiving a refurb isn’t a better deal.
    It’s a refurbished device for a reason. Someone else either had a problem with it or damaged it. After the way apple forced me to purchase a new iPhone last year I’m not making excuses for them, like others here do.If I total my Mercedes-Benz E550 4MATIC it gets replaced with a new car, not a used car. I paid for a new phone and expect it to be replaced with a new phone, much like my car. Anything else is unacceptable.
    Last edited by ItnStln; 04-30-2018 at 01:09 PM.
    04-30-2018 11:57 AM
  16. ItnStln's Avatar
    But if is refurbished the model number will begin with F, right?

    When I brought my iPhone 6s in for warranty battery replacement, they told me that they planned to replace the battery, but if my phone was somehow broken during the repair process, it would be replaced with a new 6s.

    “You mean refurbished?” I asked.

    “No, not refurbished. New.”

    I asked again, he insisted it was not a refurbished phone. I was a little surprised that they’d have a new one, as mine was an original 64 GB and by then they weren’t selling the 64 (it was only available new in 32 and 128 by then.). But, I thought it would be a new retail box, didn’t think about it being a separate stock of replacement units. (In the end it didn’t matter, my phone was fine.)
    It’s not uncommon, even at the carriers. Once phones are phased out from sales, the unsold inventory often goes to the warranty department or at least in my experience.
    04-30-2018 11:58 AM
  17. doogald's Avatar
    It’s a refurbished device for a reason. Someone else either had a problem with it or damaged it.
    It can also be that somebody bought it and returned it within the 14 day window simply because they didn't want it - not because there was a problem with it. Apple cannot sell a returned device as new.
    one_tech, robertk328 and libra89 like this.
    04-30-2018 12:36 PM
  18. doogald's Avatar
    Also, my point/question about Apple warranty replacement is that lots of people say that the devices used are refurbished, but I have not actually seen something authoritative that says that for sure. Besides word of mouth, do we actually know that Apple uses refurbs as warranty replacements?
    04-30-2018 12:39 PM
  19. one_tech's Avatar
    It can also be that somebody bought it and returned it within the 14 day window simply because they didn't want it - not because there was a problem with it. Apple cannot sell a returned device as new.
    Exactly im happy with my replacement because the replacement much better than before i have no issue with my replacement even the battary and notifications lock screen working very well
    04-30-2018 12:39 PM
  20. doogald's Avatar
    I paid for a new phone and expect it to be replaced with a new phone, much like my car. Anything else is unacceptable.
    Cars are different. At least in the US, dealers and manufacturers do this because they are required to by law. Also, every lemon law I know allows the dealer to try to repair the car first, and have several tries at repairing. You do not get to demand a new car if there is an issue, only if repairs are not able to reinstate the value of the car and it is a substantial defect.

    There are no such lemon laws for mobile phone devices. You are covered by the warranty terms that you agreed to when you bought the device. If you don't like it, buy another brand that only replaces warranted phones with brand new devices. Or, try to get lawmakers to create a cell phone lemon law.
    04-30-2018 12:56 PM
  21. ItnStln's Avatar
    Cars are different. At least in the US, dealers and manufacturers do this because they are required to by law. Also, every lemon law I know allows the dealer to try to repair the car first, and have several tries at repairing. You do not get to demand a new car if there is an issue, only if repairs are not able to reinstate the value of the car and it is a substantial defect.

    There are no such lemon laws for mobile phone devices. You are covered by the warranty terms that you agreed to when you bought the device. If you don't like it, buy another brand that only replaces warranted phones with brand new devices. Or, try to get lawmakers to create a cell phone lemon law.
    You must have missed where I said "If I total my Mercedes-Benz E550 4MATIC it gets replaced with a new car, not a used car." Therefor, your post about lemon laws are a red herring as they do not apply. What I can, and do, do when my car is in for repairs is to demand OEM products be used. I do the same at the body shop after a collision. Let's try again. I own several Swiss watches, one of which I paid over $7,500 for. Within the manufacture's warranty period it was not keeping time within COSC specs so I sent it back to the manufacture. The manufacture replaced the movement with a new, not refurbished, movement. When I buy a new product, I expect it to be replaced with a new product and not one that someone else had a problem with or damaged.
    Last edited by ItnStln; 04-30-2018 at 01:23 PM.
    04-30-2018 01:11 PM
  22. ItnStln's Avatar
    It can also be that somebody bought it and returned it within the 14 day window simply because they didn't want it - not because there was a problem with it. Apple cannot sell a returned device as new.
    While they can be a returned phone, the chances of that being true are less than receiving a phone that someone else had an issue with or damaged.
    04-30-2018 01:12 PM
  23. doogald's Avatar
    You must have missed where I said "If I total my Mercedes-Benz E550 4MATIC it gets replaced with a new car, not a used car." Therefor, your post about lemon laws are a red herring as they do not apply.
    So you are saying that as part of the standard warranty of the car, if you total a Mercedes, that Mercedes will just give you another brand new car? Or do you mean that you have insurance for the car? Because those are two different things.

    What I can, and do, do when my car is in for repairs is to demand OEM products be used. I do the same at the body shop after a collision.
    Apple uses nothing but their own genuine parts if they do any repairs or when they refurbish devices.
    TgeekB and libra89 like this.
    04-30-2018 01:38 PM
  24. doogald's Avatar
    While they can be a returned phone, the chances of that being true are less than receiving a phone that someone else had an issue with or damaged.
    And we know this how?
    04-30-2018 01:39 PM
  25. msm0511's Avatar
    The manufacture replaced the movement with a new, not refurbished, movement
    If I understand that correctly they don't replace the entire watch, just the part that isn't working properly. That's what Apple does as well. They replace the defective part with a new part.
    After the way apple forced me to purchase a new iPhone last year
    I've seen you post this so many times in so many different places. Nobody ever forced you to buy anything. You and only you decided to purchase a new phone.
    04-30-2018 02:28 PM
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