1. Quis89's Avatar
    So I went without a screen protector for the last month or two. Not because I actually wanted to but rather because my screen protector wasn't applied correctly and it was annoying so I removed it and just neglected to purchase another one.

    And I've got a pretty nasty scratch in my phone now. How? I have no idea as I'm generally really careful with my device. My thought is that it happened during a brief moment of having my X share a pocket with my AirPods case. Wasn't more than 15 minutes they were in the same pocket while I was carrying my daughter through the store.

    Needless to say, I'm heartbroken. I spoke with Apple and they've agreed to replace the screen for $29 (AppleCare+) but it will use one of my two available claims. I'd rather not do that just yet so I'll live with it for now.

    Figured I'd share my experiences. For those without screen protection, the screens aren't as scratch-proof as one may have hoped. Definitely be more careful than I was! Lol. Lesson learned. Screen protectors are definitely for me lol.
    04-02-2018 09:53 AM
  2. kataran's Avatar
    Sorry to hear this

    Just take the hit and use your AppleCare
    04-02-2018 09:56 AM
  3. libra89's Avatar
    Wow that sucks. At least you tried doing it that way (without a screen protector) and you know that it's not for you, so never again. Hopefully the screen protector will minimize the scratch a bit for you.
    04-02-2018 09:59 AM
  4. doogald's Avatar
    Sorry to hear it. That's tough because you only get two damage AppleCare+ episodes to use in two years. I've heard/read that the iPhone X (and maybe the eights?) are more prone to screen scratches than past phones for some reason. It wasn't more than two days before I had a protector on mine.

    (Sample references: https://gizmodo.com/iphone-x-damage-...ter-1822644663 and https://www.reddit.com/r/apple/comme...atches_easily/ and I believe this was discussed on a few podcast episodes I've listened to.)
    04-02-2018 10:53 AM
  5. Quis89's Avatar
    Sorry to hear this

    Just take the hit and use your AppleCare
    I do plan on using my AppleCare but I'm wanting to wait a bit. Accidents happen and I'd hate to use it on this scratch and then something happen down the road. Its not killing me at the moment so I'll be patient, lol.
    kataran likes this.
    04-02-2018 04:46 PM
  6. Garz's Avatar
    Anytime I didn’t use screen protectors, I got scratches. Even with being super careful. So I learned not to use my new phones unless I have one installed. I learned the hard way too.
    doogald and TwitchyPuppy like this.
    04-02-2018 05:26 PM
  7. BreakingKayfabe's Avatar
    To each their own. I get micro-scratches on my iPhones. Have for years. They don't bother me. I'd be more bothered by a screen protector.
    04-02-2018 06:49 PM
  8. Snappy Phoenix's Avatar
    Yeah I've learned never to use any phone without a screen protector and case from day one. I order them from Spigen and only when they arrive do I purchase the phone and have a professional install the screen protector for me perfectly. I can't live with a scratched phone.
    TwitchyPuppy likes this.
    04-02-2018 07:08 PM
  9. liezette's Avatar
    I’ve had an iPhone 6s with a nasty scratch (boyfriend puts it in his bag where his keys are ) and putting a screen protector even if there’s a scratch, hides it. I dunno if it’s just me though, but I’ve tried it on a couple of phones and it worked concealing the scratch.
    04-02-2018 07:14 PM
  10. songbird's Avatar
    So I went without a screen protector for the last month or two. Not because I actually wanted to but rather because my screen protector wasn't applied correctly and it was annoying so I removed it and just neglected to purchase another one.

    And I've got a pretty nasty scratch in my phone now. How? I have no idea as I'm generally really careful with my device. My thought is that it happened during a brief moment of having my X share a pocket with my AirPods case. Wasn't more than 15 minutes they were in the same pocket while I was carrying my daughter through the store.

    Needless to say, I'm heartbroken. I spoke with Apple and they've agreed to replace the screen for $29 (AppleCare+) but it will use one of my two available claims. I'd rather not do that just yet so I'll live with it for now.

    Figured I'd share my experiences. For those without screen protection, the screens aren't as scratch-proof as one may have hoped. Definitely be more careful than I was! Lol. Lesson learned. Screen protectors are definitely for me lol.
    I like the feel of it without a screen protector, but having one does protect the screen from micro scratches or deeper ones that would annoy me. Personally, I would get a screen protector to apply now and save your AppleCare. Depending on the size of the scratch the protector may hide it. If down the road you need to repair the screen then do so, but for now I would try applying a screen protector and see if that covers the scratch. Hope it works out for you!
    04-03-2018 02:40 AM
  11. Truman82's Avatar
    No screen protector here. Got scratches yeah and in my Country there is no Apple care.
    Had 7 plus before and to me it seems that the X got more easily scathing surface in the glass than the 7 plus had.
    04-03-2018 04:07 AM
  12. robertk328's Avatar
    What happens if you put a screen protector over it? I had a scratch on my 5 that disappeared when I put a protector on it. Worth trying one of the cheaper ones (i.e. Spigen)
    TwitchyPuppy and doogald like this.
    04-03-2018 07:41 AM
  13. Helsinky's Avatar
    The same thing happened to my 8+ (it was so bad I early upgraded to the x) I never use screen protectors and have never really had a prob besides little barley noticeable scratches. I put my air pod case in my pocket for about an hour not thinking the rounded edges would do anything to the phone. Boy was I wrong. Word of advice get a screen protector or never put anything in the pocket with the phone.
    doogald likes this.
    04-03-2018 08:39 AM
  14. Quis89's Avatar
    What happens if you put a screen protector over it? I had a scratch on my 5 that disappeared when I put a protector on it. Worth trying one of the cheaper ones (i.e. Spigen)
    I'm going to order a screen protector to see what happens. It's definitely noticeable but it's not in an area that is distracting. It's in the top right corner of the screen and goes down about an inch. It's a pretty nice scratch. I was honestly surprised that it scratched so easily as it was only my Airpods case that was in the pocket and it was for maybe 15 minutes. But oh well. I should have known better lol.
    robertk328 likes this.
    04-03-2018 11:22 AM
  15. Annie_8plus's Avatar
    My heart just sank when I read your post. I am so very sorry this happened to you, and appreciate your sharing this, because it serves as a good reminder of the potential consequence of going without one. I respect each person's viewpoint, but for me it's not worth it.
    Quis89, libra89 and doogald like this.
    04-03-2018 12:09 PM
  16. RPA1408's Avatar
    It’s definitely a modern phone problem, I own an iPhone 7 and that’s in relatively good condition despite never using a screen protector. I also own a Note 8 and that has plenty of scratches none of which I can explain, you only have to look at the thing and it scratches. My wife has a smallish scratch on her iPhone 8 despite mothering it.
    04-03-2018 12:59 PM
  17. anon(5630457)'s Avatar
    I could never use a $1,149 device without a screen protector, not even for a second. Glass scratches. I'm sorry this happened to you. Hopefully your experience will have people thinking differently how they take care of their device.
    04-03-2018 01:53 PM
  18. Andrew Clark1's Avatar
    Drop the phone on the ground then exchange it
    04-03-2018 02:34 PM
  19. Quis89's Avatar
    Drop the phone on the ground then exchange it
    That would completely defeat the purpose of me not getting the screen fixed now, lol. Apple will replace my screen if I want for $29 since I have AppleCare+. I don't need to intentionally break the screen. But I'm choosing to hold off and reserve my 2 claims in the case of a true accident. If no accident occurs, I'll get the screen fixed near the end of my AppleCare+ term.
    04-03-2018 02:45 PM
  20. Quis89's Avatar
    I could never use a $1,149 device without a screen protector, not even for a second. Glass scratches. I'm sorry this happened to you. Hopefully your experience will have people thinking differently how they take care of their device.
    I have ALWAYS been in that camp. I've used screen protectors on every device I've used. I recommend them in every thread I've came across on this site regarding them. It was a brief moment of carelessness and neglect that I didn't have one installed and I paid for it lol.
    04-03-2018 02:46 PM
  21. flyinion's Avatar
    Is it an actual scratch (you can feel it with a fingernail) or a "micro scratch" in the oleo coating? I've been paranoid ever since I had a Lumia 1020 that I had no protector on and the only other thing in the pocket with it was a 15ml bottle of Systane eye drops that I carried all the time for post laser surgery eye dryness. The top and bottom "chin/forehead" areas of the screen had some pretty good scratching develop which confused me since glass vs. plastic. I've run protectors again since except for a few months last summer/fall with my 7+ before getting an X.

    Surprisingly the 7+ only had one small microscratch on it after that, but I also stopped carrying the eye drop bottle a couple years ago so who knows what would have happened if I still was. I was thinking about pulling the protector off my X cause the oleo coating on the protector is definitely shot in the lower third (really builds up oils now) but now you have me second guessing that and probably just getting a new protector for it.
    04-03-2018 05:33 PM
  22. robertk328's Avatar
    I'm going to order a screen protector to see what happens. It's definitely noticeable but it's not in an area that is distracting. It's in the top right corner of the screen and goes down about an inch. It's a pretty nice scratch. I was honestly surprised that it scratched so easily as it was only my Airpods case that was in the pocket and it was for maybe 15 minutes. But oh well. I should have known better lol.
    Depending on the severity of the scratch, it may disappear completely. The noticeable scratch on my 5 disappeared and I had it for 2 years until the 6 came out, only ever saw it if I took off the protector to swap it out.
    04-03-2018 05:38 PM
  23. robertk328's Avatar
    It’s definitely a modern phone problem, I own an iPhone 7 and that’s in relatively good condition despite never using a screen protector. I also own a Note 8 and that has plenty of scratches none of which I can explain, you only have to look at the thing and it scratches. My wife has a smallish scratch on her iPhone 8 despite mothering it.
    Define "modern"? The iPhone 5 I had in 2012 had a scratch within a week despite nothing in my pocket. Probably a dirt particle or something that scratched it. Never shared my pocket with anything else and still happened when I went without one on my 4 with no issues.
    04-03-2018 05:39 PM
  24. Not Quite Right's Avatar
    No screen protector on my day one X and nary a scratch no matter how hard you look. Not bragging, just saying ...
    BreakingKayfabe likes this.
    04-03-2018 10:12 PM
  25. anony_mouse's Avatar
    Drop the phone on the ground then exchange it
    People like Andrew Clark1 are the reason I would never buy Apple Care.
    04-04-2018 06:14 AM
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