1. Andrew Clark1's Avatar
    People like Andrew Clark1 are the reason I would never buy Apple Care.
    Lmfao you base what you do off of why others “say” lol I’ve never had Apple car don’t need it I’m not a ***** with my phone !! Not saying OP or anyone on here is so let’s not get panties in bunches
    04-04-2018 07:21 AM
  2. Raptor007's Avatar
    That does really suck about the display being scratched and yet they claim is super strong glass, but I always try to keep extra screen protectors on hand just in case I have to swap or got dust under the screen which really annoys me.
    04-05-2018 07:49 PM
  3. Cladster's Avatar
    I have ALWAYS been in that camp. I've used screen protectors on every device I've used.
    iCarez Full cover, hides notch, you won't even know you have it on, Best ever and i hate them normally.
    04-05-2018 08:07 PM
  4. robertk328's Avatar
    iCarez Full cover, hides notch, you won't even know you have it on, Best ever and i hate them normally.
    how does it hide the notch?
    04-05-2018 08:42 PM
  5. anony_mouse's Avatar
    Lmfao you base what you do off of why others “say” lol I’ve never had Apple car don’t need it I’m not a ***** with my phone !! Not saying OP or anyone on here is so let’s not get panties in bunches
    Let's not forget that you were encouraging the OP to drop their phone and then claim the damage on their insurance.
    04-06-2018 04:22 AM
  6. Just_Me_D's Avatar
    People like Andrew Clark1 are the reason I would never buy Apple Care.
    I’m missing something here. People purchase Apple Care Plus as a means to get their damaged Apple product fixed at a fraction of cost in lieu of having to fork over the full amount for a replacement.

    With that being said, why would the comment by Andrew Clark1 deter you from purchasing Apple Care Plus, especially when Apple basically has a no questions asked policy with it?
    p3t3rPan and Andrew Clark1 like this.
    04-06-2018 06:50 AM
  7. Lee_Bo's Avatar
    My thought is that it happened during a brief moment of having my X share a pocket with my AirPods case. Wasn't more than 15 minutes they were in the same pocket while I was carrying my daughter through the store.
    Very odd indeed.

    IMHO, if I'm going to spend that kind of money on a device, then I'm also spending the same amount to protect it. :-)

    Now, back to the OP subject. I'm finding it hard to believe that happened from 15 minutes of being in the same pocket as your airpods case. I'm not saying it didn't happen, because even if I saw it happen with my own eyes I still wouldn't believe it. I've carried my 6S+ and 7+ in the same pocket with airpods case AND keys with no scratches on the glass. Maybe I'm just lucky, but like I said even if I saw it happen I still wouldn't believe it. Did Apple use a "cheaper" glass in the X than in everything else?

    But my feelings are the same as everyone else here. If you can live with the scratch then do so. If not, then use one of your AC claims. I'd probably do the same.
    04-06-2018 07:44 AM
  8. Quis89's Avatar
    Very odd indeed.

    IMHO, if I'm going to spend that kind of money on a device, then I'm also spending the same amount to protect it. :-)

    Now, back to the OP subject. I'm finding it hard to believe that happened from 15 minutes of being in the same pocket as your airpods case. I'm not saying it didn't happen, because even if I saw it happen with my own eyes I still wouldn't believe it. I've carried my 6S+ and 7+ in the same pocket with airpods case AND keys with no scratches on the glass. Maybe I'm just lucky, but like I said even if I saw it happen I still wouldn't believe it. Did Apple use a "cheaper" glass in the X than in everything else?

    But my feelings are the same as everyone else here. If you can live with the scratch then do so. If not, then use one of your AC claims. I'd probably do the same.
    I'm not saying that is definitively how it happened, but I truly am very mindful about how I use my device. When it's on my desk it's placed on a soft cloth. It's in a car mount while I drive. It's on a cloth when I'm at home. The only time it was in a more questionable position was when it was in my pocket with my airpods. So I truly can't think of any other way this happened. I could see if I tossed it in a bag or with my keys or if I had dirty pockets. But my living environment has very few hazardous materials that could have caused this. And *knock on wood* I've never dropped my phone.

    So I don't know how else it could have happened honestly.

    But oh well...it is what it is. I'll live with it until I can't lol.
    04-06-2018 09:45 AM
  9. doogald's Avatar
    IMHO, if I'm going to spend that kind of money on a device, then I'm also spending the same amount to protect it. :-)
    Thankfully, it doesn't take $999 to protect an iPhone X. (I know what you mean, but that sentence looks funny.)
    04-06-2018 11:11 AM
  10. joemd60's Avatar
    To each their own. I get micro-scratches on my iPhones. Have for years. They don't bother me. I'd be more bothered by a screen protector.
    I am with you, I never liked screen protectors on my phone.
    04-06-2018 07:42 PM
  11. Garz's Avatar
    No screen protector here. Got scratches yeah and in my Country there is no Apple care.
    Had 7 plus before and to me it seems that the X got more easily scathing surface in the glass than the 7 plus had.
    Yeah many have complained of the same thing. Their X has scratched much more easily than the 7 screen did.
    04-06-2018 08:17 PM
  12. Cladster's Avatar
    how does it hide the notch?

    Should of said because its full screen compared to other screen protectors, you don't have the notch exposed, and you don't see it with the phone off. If you can work that out
    04-06-2018 11:37 PM
  13. anony_mouse's Avatar
    I’m missing something here. People purchase Apple Care Plus as a means to get their damaged Apple product fixed at a fraction of cost in lieu of having to fork over the full amount for a replacement.

    With that being said, why would the comment by Andrew Clark1 deter you from purchasing Apple Care Plus, especially when Apple basically has a no questions asked policy with it?
    Yes you are missing something. Someone has to pay for the people who deliberately drop their phones and get them replaced under Apple Care Plus, as suggested by Andrew Clark1. Someone has to pay for the people who break their phones every year. Someone has to pay for the people who keep their phones in the same pocket as their keys and get scratches on the screen. If you buy Apple Care Plus, that someone is you. I'm sure Apple don't run it at a loss.

    I have never broken a mobile phone. (I have had a phone fail because of a fault, but that was replaced in line with normal consumer protection laws, and did not require extra insurance.) Even if I break my phone tomorrow and have to replace it, I am far ahead of the game compared to buying Apple Care Plus or other similar insurance for every phone I have owned. The same is likely to be true for anyone who is even moderately careful with their possessions.

    Check out this page for more details of how insurance works: https://en.wikipedia.org/wiki/Insurance
    There are some types of insurance that are worth having, for example for a car or a house, or for travel. In these cases, the potential losses and liabilities if something bad happens are very high and an individual may not be able to cover them by themselves. That's not usually the case with a mobile phone, so insurance is not really necessary. It's also worth noting that Apple Care Plus for an iPhone 10 costs more than it costs to insure many houses.
    Last edited by anony_mouse; 04-07-2018 at 07:38 AM.
    04-07-2018 04:36 AM
  14. Just_Me_D's Avatar
    Yes you are missing something. Someone has to pay for the people who deliberately drop their phones and get them replaced under Apple Care Plus, as suggested by Andrew Clark1. Someone has to pay for the people who break their phones every year. Someone has to pay for the people who keep their phones in the same pocket as their keys and get scratches on the screen. If you buy Apple Care Plus, that someone is you. I'm sure Apple don't run it at a loss.

    I have never broken a mobile phone. (I have had a phone fail because of a fault, but that was replaced in line with normal consumer protection laws, and did not require extra insurance.) Even if I break my phone tomorrow and have to replace it, I am far ahead of the game compared to buying Apple Care Plus or other similar insurance.

    Check out this page for more details of how insurance works: https://en.wikipedia.org/wiki/Insurance
    There are some types of insurance that are worth having, for example for a car or a house, or for travel. In these cases, the potential losses and liabilities if something bad happens are very high and an individual may not be able to cover them by themselves. That's not usually the case with a mobile phone, so insurance is not really necessary. It's also worth noting that Apple Care Plus for an iPhone 10 costs more than it costs to insure many houses.
    Apple sells Apple Care Plus to its customers who want it. Why would Apple do that? I highly doubt it’s out of the kindness of its heart. Since Apple is a business, it’s safe to say that it saw an opportunity to make more money.

    Think about it. Let’s say that one million people spent $129 on Apple Care Plus. That’s equates to 129 million dollars. A majority of the people in this example will more than likely buy a protective case for their device and others will also purchase a screen protector. Even if 10% of those people damaged their device and got it replaced with Apple Care Plus, they still have to fork over $29 for screen repair and $99 for a replacement device.

    100,000 people (10% of a million) would pay Apple an additional 2.9 million dollars combined if they all needed screen repairs. Those same people would pay Apple an additional 9.9 million dollars combined if they all needed a replacement device. That’s additional money paid to Apple on top of the 129 million that’s already been paid.

    The iPhone X allegedly cost $370 to build. If the 100,000 people got replacement iPhone X devices, that equates to 37 million dollars. That’s far less than the $129+ million that Apple has made selling Apple Care Plus.

    Here’s the kicker. I will argue that 80% of the aforementioned million people are on an installment plan either with Apple or their wireless carrier. In other words, they don’t even own the phone outright yet.

    You said that “Someone has to pay for the people who deliberately drop their phones and get them replaced under Apple Care Plus...”

    It looks to me that the debt has long been paid.
    Last edited by Just_Me_D; 04-07-2018 at 08:03 AM.
    TgeekB, Andrew Clark1 and libra89 like this.
    04-07-2018 07:43 AM
  15. TgeekB's Avatar
    Apple sells Apple Care Plus to its customers who want it. Why would do that? I highly doubt it’s out of the kindness of its heart. Since Apple is a business, it’s safe to say that it saw a chance for it to make more money by offering Apple Care Plus.

    Think about it. Let’s say that one million people spent $129 on Apple Care Plus. That’s equates to 129 million dollars. A majority of the people in this example will more than likely buy a protective case for their device and others will also purchase a screen protector. Even if 10% of those people damaged their device and got it replaced with Apple Care Plus, they still have to fork over $29 for screen repair and $99 for a replacement device.

    100,000 people (10% of a million) would pay Apple a total of 2.9 million dollars if they all needed screen repairs. Those same people would pay Apple a total of 9.9 million dollars if they all needed a replacement device. That’s additional money paid to Apple on top of the 129 million that’s already been paid to it.

    The iPhone X allegedly cost $370 to build. If the 100,000 people got replacement iPhone X devices, that equates to 37 million dollars. That’s far less than the $129+ million that Apple has made selling Apple Care Plus.

    Here’s the kicker. I will argue that 80% of the aforementioned million people are on an installment plan either with Apple or their wireless carrier. In other words, they don’t even own the phone outright yet.

    You said that “Someone has to pay for the people who deliberately drop their phones and get them replaced under Apple Care Plus...”

    It looks to me that the debt has long been paid.
    Exactly.
    I’m not trying to say people shouldn’t buy insurance for devices but I don’t. It’s expensive and the chance of me needing it is slim. As already said, companies make money on these policies. They are sold on fear. What does that tell you?
    Just_Me_D likes this.
    04-07-2018 07:58 AM
  16. anony_mouse's Avatar
    Apple sells Apple Care Plus to its customers who want it. Why would do that? I highly doubt it’s out of the kindness of its heart. Since Apple is a business, it’s safe to say that it saw a chance for it to make more money by offering Apple Care Plus.

    Think about it. Let’s say that one million people spent $129 on Apple Care Plus. That’s equates to 129 million dollars. A majority of the people in this example will more than likely buy a protective case for their device and others will also purchase a screen protector. Even if 10% of those people damaged their device and got it replaced with Apple Care Plus, they still have to fork over $29 for screen repair and $99 for a replacement device.

    100,000 people (10% of a million) would pay Apple a total of 2.9 million dollars if they all needed screen repairs. Those same people would pay Apple a total of 9.9 million dollars if they all needed a replacement device. That’s additional money paid to Apple on top of the 129 million that’s already been paid to it.

    Here’s the kicker. I will argue that 80% of the aforementioned million people are on an installment plan either with Apple or their wireless carrier. In other words, they don’t even own the phone outright yet.

    You said that “Someone has to pay for the people who deliberately drop their phones and get them replaced under Apple Care Plus...”

    It looks to me that the debt has long been paid.
    Now it's me who doesn't get your point. Think about it this way. If you buy Apple Care Plus, your money goes into a pot. Out of that pot comes the money to cover the people who take Andrew Clark1's advice and drop their phones so they can get a new one. Out of that pot comes the repairs for people who break their phone every year. Out of that pot comes the money to fix the screens of the people who keep their phones in the same pocket as their keys. Out of that pot probably comes some sales commission for the person who sold you the insurance. And at the end of the day, there is probably some money left in the pot for Apple to call profit (especially considering that people who buy this insurance still have to pay some of the costs!).

    If, like me, you have never significantly damaged a phone, you will have been paying into the pot, and subsiding all the people above, without getting anything back. I would now have put more than enough money into the pot to buy a new iPhone 10, and I could do so in case I do break my new phone on the day I buy it and still be well ahead of the game. For me and people like me, it's almost certainly better not to buy Apple Care Plus or similar insurance products. Why would I pay for new phones for the people who take Andrew Clark1's advice?

    I don't really understand your point. Are you saying that Apple Care Plus should be free, given how much money people are already spending on Apple's products? If you are saying that, I agree that it's an interesting idea and I hope Apple will give it serious consideration.
    04-07-2018 07:59 AM
  17. Rob Phillips's Avatar
    Now it's me who doesn't get your point. Think about it this way. If you buy Apple Care Plus, your money goes into a pot. Out of that pot comes the money to cover the people who take Andrew Clark1's advice and drop their phones so they can get a new one. Out of that pot comes the repairs for people who break their phone every year. Out of that pot comes the money to fix the screens of the people who keep their phones in the same pocket as their keys. Out of that pot probably comes some sales commission for the person who sold you the insurance. And at the end of the day, there is probably some money left in the pot for Apple to call profit (especially considering that people who buy this insurance still have to pay some of the costs!).

    If, like me, you have never significantly damaged a phone, you will have been paying into the pot, and subsiding all the people above, without getting anything back. I would now have put more than enough money into the pot to buy a new iPhone 10, and I could do so in case I do break my new phone on the day I buy it and still be well ahead of the game. For me and people like me, it's almost certainly better not to buy Apple Care Plus or similar insurance products. Why would I pay for new phones for the people who take Andrew Clark1's advice?

    I don't really understand your point. Are you saying that Apple Care Plus should be free, given how much money people are already spending on Apple's products? If you are saying that, I agree that it's an interesting idea and I hope Apple will give it serious consideration.
    I see your point but who really cares who takes money out of the pot? It’s not like if 10 million users all decided to smash their phones up on the same day Apple would demand more money from me or cancel my service agreement. I pay a fixed dollar amount for AppleCare+ on my own accord. All that matters to me is if I have an issue with my iPhone it gets resolved.
    All it comes down to is whether or not AppleCare+ is worth the cost for extra coverage and piece of mind. For me it is; for you it’s not. I’m certainly not going to let the actions of others dictate what I spend my money on.
    04-07-2018 08:06 AM
  18. Just_Me_D's Avatar
    Now it's me who doesn't get your point. Think about it this way. If you buy Apple Care Plus, your money goes into a pot. Out of that pot comes the money to cover the people who take Andrew Clark1's advice and drop their phones so they can get a new one. Out of that pot comes the repairs for people who break their phone every year. Out of that pot comes the money to fix the screens of the people who keep their phones in the same pocket as their keys. Out of that pot probably comes some sales commission for the person who sold you the insurance. And at the end of the day, there is probably some money left in the pot for Apple to call profit (especially considering that people who buy this insurance still have to pay some of the costs!).

    If, like me, you have never significantly damaged a phone, you will have been paying into the pot, and subsiding all the people above, without getting anything back. I would now have put more than enough money into the pot to buy a new iPhone 10, and I could do so in case I do break my new phone on the day I buy it and still be well ahead of the game. For me and people like me, it's almost certainly better not to buy Apple Care Plus or similar insurance products. Why would I pay for new phones for the people who take Andrew Clark1's advice?

    I don't really understand your point. Are you saying that Apple Care Plus should be free, given how much money people are already spending on Apple's products? If you are saying that, I agree that it's an interesting idea and I hope Apple will give it serious consideration.
    Using your example, the amount in the pot will always exceed the amount coming out of the pot. That’s is what my example above shows.
    TgeekB likes this.
    04-07-2018 08:09 AM
  19. Tartarus's Avatar
    Using your example, the amount being in the pot will always exceed the amount coming out of the pot. That’s is what my example above shows.
    Exactly. It’s not like Apple is going to reduce the prices for AppleCare+ because less people took advantage of the service. This applies to all insurance companies, really.
    04-07-2018 08:12 AM
  20. Just_Me_D's Avatar
    Exactly. It’s not like Apple is going to reduce the prices for AppleCare+ because less people took advantage of the service. This applies to all insurance companies, really.
    No doubt about it. No one goes into business for the sole purpose of losing money.
    04-07-2018 08:14 AM
  21. Just_Me_D's Avatar
    Oh, and the money in the pot is not used to repair the devices of people who didn’t contribute to the pot....
    Rob Phillips likes this.
    04-07-2018 08:20 AM
  22. Garz's Avatar
    Exactly. It’s not like Apple is going to reduce the prices for AppleCare+ because less people took advantage of the service. This applies to all insurance companies, really.
    Actually yes they have twice that I can remember. Original Stainless steel Apple Watch, AC+ was $69. Series 2 it dropped to $49. Last year the $329 iPad, it was $99. This year the updated iPad it dropped to $69.

    It only dropped because there were much less claims that happened than anticipated. Not because goodness of the heart of Apple.
    04-07-2018 08:43 AM
  23. anony_mouse's Avatar
    Exactly. It’s not like Apple is going to reduce the prices for AppleCare+ because less people took advantage of the service. This applies to all insurance companies, really.
    This is absolute nonsense. Insurance is quite a competitive market in most countries. The price does rise and fall based on the expected level of claims. If you seriously believe what you wrote, I encourage you to shop around and get quotes from other companies.
    04-07-2018 08:59 AM
  24. anony_mouse's Avatar
    Actually yes they have twice that I can remember. Original Stainless steel Apple Watch, AC+ was $69. Series 2 it dropped to $49. Last year the $329 iPad, it was $99. This year the updated iPad it dropped to $69.

    It only dropped because there were much less claims that happened than anticipated. Not because goodness of the heart of Apple.
    So Garz has the opposite view to Tartarus and Just_Me_D. She or he does think that the price depends on the expected level of claims.
    04-07-2018 09:00 AM
  25. Rob Phillips's Avatar
    Actually yes they have twice that I can remember. Original Stainless steel Apple Watch, AC+ was $69. Series 2 it dropped to $49. Last year the $329 iPad, it was $99. This year the updated iPad it dropped to $69.

    It only dropped because there were much less claims that happened than anticipated. Not because goodness of the heart of Apple.
    I doubt Apple said “we’re making too much money; we should lower prices”. They probably figured they’d sell more AC+ contracts if they lowered the price, adding to a greater overall profit. Maybe I’m wrong here, but I just don’t see Apple—or any for-profit corporation—lowering prices just to make less money.
    Tartarus likes this.
    04-07-2018 09:02 AM
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