iphone X not showing in my computer using windows 10

[zillah2004]

[redacted]


Dear folks

I am using my work laptop that has windows 10 up to date and my iphone x has latest IOS

Using an origin lighting cable that supplied with the phone when I purchased it

happened recently on my work laptop my iphone x not showing in my computer while no problem with my desktop.

Phone is not showing in the "Device Manager"

I used different USB ports on the laptop

Yes I do have an update iTunes on my laptop as well.

Laptop and iphone been restarted couple of times

Thx

 

[Tartarus]

[redacted]


Dear folks

I am using my work laptop that has windows 10 up to date and my iphone x has latest IOS

Using an origin lighting cable that supplied with the phone when I purchased it

happened recently on my work laptop my iphone x not showing in my computer while no problem with my desktop.

Phone is not showing in the "Device Manager"

I used different USB ports on the laptop

Yes I do have an update iTunes on my laptop as well.

Laptop and iphone been restarted couple of times

Thx

In Device Manager there should be something like ‘Unknown Device’, ‘unknown peripheral’ or something similar and delete that. Then disconnect the iPhone from the computer and reconnect it and see if that triggers the installation of the necessary drivers for the iPhone X.

 

[zillah2004]

‘Unknown Device’, ‘unknown peripheral’ or something similar and delete that.

Thx Ambassador I read that online and I checked the device manager but couldn't find it,,,I will cross check it again

 

[Just_Me_D]

Try the following recommendations from Microsoft via the following link, if you haven’t already.

https://answers.microsoft.com/en-us...does-not/ddd6af40-ee5f-4367-8fd3-e722d94f340e