iPhone X dust in the lens

[calebt]

iPhone X replacement is scuffed

But no dust in camera lens, is a win.

 

[jhnnyblze2000]

Re: iPhone X replacement is scuffed

If I were Apple I’d give you a full refund and ask you to kindly go buy a Galaxy. Give Samsung these headaches.

 

[Lee_Bo]

Re: iPhone X replacement is scuffed

I see a lot of fingerprints and what looks like a screen protector, but I don't see a scuff mark.

Did you get a brand new replacement device or a refurnished device? Refurbished units don't have to be in brand-new-out-of-the-box condition.

 

[Chuck Finley69]

Re: iPhone X replacement is scuffed

I'll trade OP for a brand new still in box BlackBerry 8700 still in box with NO scuffs and NO questions asked.....

 

[alexrat1996]

Re: iPhone X replacement is scuffed

I see a lot of fingerprints and what looks like a screen protector, but I don't see a scuff mark.

Did you get a brand new replacement device or a refurnished device? Refurbished units don't have to be in brand-new-out-of-the-box condition.

The refurb has a scuff and the senior advisor recommended me I use a case

 

[Lee_Bo]

Re: iPhone X replacement is scuffed

The refurb has a scuff and the senior advisor recommended me I use a case

Then there 'ya go.

 

[alexrat1996]

Re: iPhone X replacement is scuffed

Then there 'ya go.

That’s what the store advisor said and it’s scuffed I hate it out of the two I got both scuffed is this normal tolerance

 

[Tartarus]

Re: iPhone X replacement is scuffed

That’s what the store advisor said and it’s scuffed I hate it out of the two I got both scuffed is this normal tolerance

Yes it’s normal. Nothing is 100% perfect.

 

[mattguy10]

Re: iPhone X replacement is scuffed

 

[Quis89]

Re: iPhone X replacement is scuffed

Dude...

 

[alexrat1996]

Re: iPhone X replacement is scuffed

Yes it’s normal. Nothing is 100% perfect.

Apple probably has millions with scuff but for me is not normal

 

[Just_Me_D]

Re: iPhone X replacement is scuffed

...
I call phone support talked to a senior advisor he told me go to Apple store made me an apt for next day and I went to apt and Genius Bar rep didn’t see nor wanted to replace it.

...

If you took it to an Apple Store and they were unable to see the problem and thus, didn’t have a need to replace it, that’s the end of it! Whether you leave the plastic on or off, it doesn’t matter to us. It’s your phone. Take care.

 

[Ledsteplin]

Re: iPhone X replacement is scuffed

That’s what the store advisor said and it’s scuffed I hate it out of the two I got both scuffed is this normal tolerance

I would really hate to be you. What a miserable life you must lead. Do you have anything you just enjoy, without complaining about every little tiny imperfection?

 

[alexrat1996]

Re: iPhone X replacement is scuffed

I would really hate to be you. What a miserable life you must lead. Do you have anything you just
enjoy, without complaining about every little tiny imperfection?

No and my new replacement has a scuff that’s horrible and when I Return to Apple in September they will charge me I guess 100 bucks for it

 

[Cladster]

OP only gets away with this stuff with a big company like Apple that prides itself in service, but WE pay for it built in to prices.
Any normal retail store would just throw him out

 

[Mr Segundus]

Isn't this like your 15th iPhone X?

If I had such a high fail rate, I'd go to a different company like Samsung.

BTW, this isn't the first time you've had issues with Apple products: https://forums.macrumors.com/threads/iphone-7-mute-switch.2120063/ And apparently these types of threads are common there as well.

 

[jhnnyblze2000]

Re: iPhone X replacement is scuffed

I would really hate to be you. What a miserable life you must lead. Do you have anything you just enjoy, without complaining about every little tiny imperfection?

I just don’t understand why he still buys from Apple. If he’s having all these supposed “problems” why not find a new company and new group of people to complain to about these ridiculous problems.

 

[Ledsteplin]

Re: iPhone X replacement is scuffed

I just don’t understand why he still buys from Apple. If he’s having all these supposed “problems” why not find a new company and new group of people to complain to about these ridiculous problems.

Doesn't matter. I imagine he's like this with all his purchases. Phones, cars, tv's, refrigerators, etc.

 

[mattguy10]

Re: iPhone X replacement is scuffed

No and my new replacement has a scuff that’s horrible and when I Return to Apple in September they will charge me I guess 100 bucks for it

Seriously? You’ve been told multiple times that Apple doesn’t care about scuffs when you’re turning in a phone on the IUP.

A scuff is not a “break or crack!”

 

[Rob Phillips]

Re: iPhone X replacement is scuffed

Seriously? You’ve been told multiple times that Apple doesn’t care about scuffs when you’re turning in a phone on the IUP.

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A scuff is not a “break or crack!”

Correct. Apple doesn’t care about imaginary stuffs.