1. Garz's Avatar
    How many times have you swapped it?
    I never have. I posted the full answer to why I haven’t a few posts above.
    robertk328 likes this.
    04-06-2018 06:24 PM
  2. alexrat1996's Avatar
    Have you tried with your phone out of its case? I’ve had cases that caused some pretty annoying rattling sounds.
    Same result
    04-06-2018 06:27 PM
  3. Seneca09's Avatar
    I recommend op to read this book:

    04-06-2018 10:50 PM
  4. Cladster's Avatar
    I would be more worried about that TV screen in photos, terrible ghosting and back light bleeding
    04-06-2018 11:57 PM
  5. robertk328's Avatar
    I never have. I posted the full answer to why I haven’t a few posts above.
    Last edited by robertk328; 04-07-2018 at 01:43 PM.
    04-07-2018 08:05 AM
  6. alexrat1996's Avatar
    That book is lame I read it in grade school
    04-07-2018 10:45 AM
  7. alexrat1996's Avatar
    I would be more worried about that TV screen in photos, terrible ghosting and back light bleeding
    Where
    04-07-2018 10:47 AM
  8. alexrat1996's Avatar
    I did an express replacement since my iPhone X speaker died.

    I did the express replacement it didn’t turn even if I charged it up I called Apple they sent me another express replacement.

    The new one has a scuff check photo.

    I call phone support talked to a senior advisor he told me go to Apple store made me an apt for next day and I went to apt and Genius Bar rep didn’t see nor wanted to replace it.

    I”m afraid to take out the plastic to find scratches on my display and Apple should look into what they send via express .

    If I posted duplicate please merged it thank you.
    Attached Thumbnails iPhone X dust in the lens-c1535870-b42b-4583-927a-e27ef297327c.jpeg  
    Last edited by alexrat1996; 05-25-2018 at 01:11 AM.
    05-25-2018 12:43 AM
  9. Tartarus's Avatar
    What do you expect us to do? You’re seeing stuff others don’t. I’m afraid it has deeper reasons then just being cautious.
    jhnnyblze2000 and libra89 like this.
    05-25-2018 02:38 AM
  10. Cladster's Avatar
    Not again.
    jhnnyblze2000, Quis89 and Seneca09 like this.
    05-25-2018 05:30 AM
  11. calebt's Avatar
    But no dust in camera lens, is a win.
    05-25-2018 06:03 AM
  12. jhnnyblze2000's Avatar
    If I were Apple I’d give you a full refund and ask you to kindly go buy a Galaxy. Give Samsung these headaches.
    Vega007 and Quis89 like this.
    05-25-2018 07:30 AM
  13. Lee_Bo's Avatar
    I see a lot of fingerprints and what looks like a screen protector, but I don't see a scuff mark.

    Did you get a brand new replacement device or a refurnished device? Refurbished units don't have to be in brand-new-out-of-the-box condition.
    05-25-2018 08:08 AM
  14. Chuck Finley69's Avatar
    I'll trade OP for a brand new still in box BlackBerry 8700 still in box with NO scuffs and NO questions asked.....
    Lee_Bo likes this.
    05-25-2018 08:26 AM
  15. alexrat1996's Avatar
    I see a lot of fingerprints and what looks like a screen protector, but I don't see a scuff mark.

    Did you get a brand new replacement device or a refurnished device? Refurbished units don't have to be in brand-new-out-of-the-box condition.

    The refurb has a scuff and the senior advisor recommended me I use a case
    05-25-2018 09:40 AM
  16. Lee_Bo's Avatar
    The refurb has a scuff and the senior advisor recommended me I use a case
    Then there 'ya go.
    05-25-2018 09:46 AM
  17. alexrat1996's Avatar
    Then there 'ya go.
    That’s what the store advisor said and it’s scuffed I hate it out of the two I got both scuffed is this normal tolerance
    05-25-2018 09:53 AM
  18. Tartarus's Avatar
    That’s what the store advisor said and it’s scuffed I hate it out of the two I got both scuffed is this normal tolerance
    Yes it’s normal. Nothing is 100% perfect.
    05-25-2018 10:32 AM
  19. mattguy10's Avatar
    jhnnyblze2000 likes this.
    05-25-2018 11:15 AM
  20. Quis89's Avatar
    05-25-2018 11:17 AM
  21. alexrat1996's Avatar
    Yes it’s normal. Nothing is 100% perfect.
    Apple probably has millions with scuff but for me is not normal
    05-25-2018 11:29 AM
  22. Just_Me_D's Avatar
    ...
    I call phone support talked to a senior advisor he told me go to Apple store made me an apt for next day and I went to apt and Genius Bar rep didn’t see nor wanted to replace it.

    ...
    If you took it to an Apple Store and they were unable to see the problem and thus, didn’t have a need to replace it, that’s the end of it! Whether you leave the plastic on or off, it doesn’t matter to us. It’s your phone. Take care.
    05-25-2018 12:34 PM
  23. Ledsteplin's Avatar
    That’s what the store advisor said and it’s scuffed I hate it out of the two I got both scuffed is this normal tolerance
    I would really hate to be you. What a miserable life you must lead. Do you have anything you just enjoy, without complaining about every little tiny imperfection?
    05-25-2018 12:58 PM
  24. alexrat1996's Avatar
    I would really hate to be you. What a miserable life you must lead. Do you have anything you just
    enjoy, without complaining about every little tiny imperfection?
    No and my new replacement has a scuff that’s horrible and when I Return to Apple in September they will charge me I guess 100 bucks for it
    05-25-2018 04:47 PM
  25. Cladster's Avatar
    OP only gets away with this stuff with a big company like Apple that prides itself in service, but WE pay for it built in to prices.
    Any normal retail store would just throw him out
    05-25-2018 05:04 PM
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