1. alexrat1996's Avatar
    I have anker glass for iPhone X I took me two screen protectors to get it right but last one has rainbow affect I plan to contact manufacture about it here some pics.
    Attached Thumbnails I’m still having issues with iPhone X screen protectors.-6fcd80dd-7c4b-4158-80c5-9b3049e58b23.jpeg  
    11-20-2017 08:59 PM
  2. Just_Me_D's Avatar
    There is a current thread with a recent conversation about a rainbow effect with a screen protector, and from what I gather, it’s normal, but I could be mistaken.
    11-20-2017 09:25 PM
  3. TripleOne's Avatar
    It is normal. Since the glass protector sits right at the edge of the OLED display. If you get a screen protector that goes a little over the display, like the Belkin, then it won’t produce any rainbow effect.
    11-20-2017 09:26 PM
  4. alexrat1996's Avatar
    Oh is I had Belkin glass on my 8 plus and 7 but I got anker glass I thought I had a defective glass from anker thanks for the answer.
    11-20-2017 09:41 PM
  5. robertk328's Avatar
    It's hard to see but is it right on the edge? That's a known "issue" with glass screen protectors and the OLED screen. Is the protector aligned exactly centered left to right? If it's slightly off center and the edge of the glass is at the edge of the display, it will show a rainbow.

    My Spigen does it on that edge too because it's very slightly off. I don't see it anymore (it's there but I don't notice it like I did initially).
    11-20-2017 09:57 PM
  6. alexrat1996's Avatar
    I used the alignment tray anker provide but other people say it’s normal.
    11-20-2017 10:06 PM
  7. TheLegoJoker's Avatar
    I stopped using screen protectors because of this. Had the rainbow on my iPhone 6S Plus and have been rocking the naked screens ever since.
    11-20-2017 10:06 PM
  8. iamdld's Avatar
    I have the same protector but the rainbow effect is at the top under the notch, not on the sides. Not a big enough distraction to try to install it again.
    11-21-2017 10:30 AM
  9. dejanh's Avatar
    As was previously stated, if the edge overlaps with the actual screen you will get this effect. Light diffusion will happen at the edges of the glass. Put on your protector precisely and you won't have this problem. I applied two Spigen protectors so far on two iPhone X phones and neither had this problem.
    11-22-2017 08:06 PM
  10. alexrat1996's Avatar
    Where the ear speaker on top I saw this it look like a mini camera when I was cleaning my phone.

    What sensor can that be and I posted a photo ?
    Attached Thumbnails I’m still having issues with iPhone X screen protectors.-827bc070-9893-4ec4-aba5-0ea7ac238123.jpeg  
    11-23-2017 10:12 AM
  11. Tartarus's Avatar
    That’s the proximity sensor.
    11-23-2017 10:23 AM
  12. alexrat1996's Avatar
    Great I was asking since it looked like a tiny dot when I was cleaning with a cloth
    11-23-2017 10:34 AM
  13. alexrat1996's Avatar
    Meaning you mean the thing I circled in black is the proximity sensor the dot
    11-23-2017 11:58 AM
  14. TripleOne's Avatar
    Meaning you mean the thing I circled in black is the proximity sensor the dot
    Correct, there’s a few dots up there that constitutes of different sensors.
    11-23-2017 08:21 PM
  15. alexrat1996's Avatar
    Correct, there’s a few dots up there that constitutes of different sensors.
    I was using a black Belkin cleaning cloth from a previous screen protector install from iPhone 7 to clean camera lens.

    When I was cleaning I notice dust under lens of iPhone X and The phone is three days old under iPhone upgrade program how does apple handle this one ?
    11-24-2017 08:59 AM
  16. Snoweagle's Avatar
    According to Apple's website, the proximity sensor is located on the left side of the speaker/mic. That area circled doesn't seem to have any sensor at all.
    11-24-2017 11:30 AM
  17. Tartarus's Avatar
    I was using a black Belkin cleaning cloth from a previous screen protector install from iPhone 7 to clean camera lens.

    When I was cleaning I notice dust under lens of iPhone X and The phone is three days old under iPhone upgrade program how does apple handle this one ?
    Dear lord. Not again.

    You have been to the Apple Store with the same problem a dozen times in the past few months.
    You know very well how they handle this kind of stuff.

    What is the real reason you’re asking it, again, now?
    Retinella and tadpoles like this.
    11-24-2017 11:41 AM
  18. alexrat1996's Avatar
    Dear lord. Not again.

    You have been to the Apple Store with the same problem a dozen times in the past few months.
    You know very well how they handle this kind of stuff.

    What is the real reason you’re asking it, again, now?
    Because mine has two specs from the factory I notice it while clean the back of the phone from my finger prints. The apple store tells me they handle lots of issues like this and even water damage phones.

    I know that my iPhone 7 has this issue but that phone was a couple of months old my x I got it 4 days ago in mail
    11-24-2017 11:42 AM
  19. Tartarus's Avatar
    Because mine has two specs from the factory I notice it while clean the back of the phone from my finger prints. The apple store tells me they handle lots of issues like this and even water damage phones.
    Like I said, you know very well how Apple handles this kind of claims. Regardless of how and where you got it.
    11-24-2017 11:45 AM
  20. alexrat1996's Avatar
    But sir i”m on the iPhone upgrade program do they handle this the same way as any other repair or replacement
    11-24-2017 11:47 AM
  21. Tartarus's Avatar
    But sir i”m on the iPhone upgrade program do they handle this the same way as any other repair or replacement
    Yes, that’s what ‘regardless’ means.
    11-24-2017 11:48 AM
  22. alexrat1996's Avatar
    Oh ok and yeah this time I will check my replacement closely with the Genius tech
    11-24-2017 11:50 AM
  23. Retinella's Avatar
    That’s the proximity sensor. There’s nothing wrong with your device and no reason to exchange it.
    Tartarus likes this.
    11-24-2017 12:04 PM
  24. alexrat1996's Avatar
    No there dust in the back camera lens
    11-24-2017 12:09 PM
  25. Sherry_B's Avatar
    According to Apple's website, the proximity sensor is located on the left side of the speaker/mic. That area circled doesn't seem to have any sensor at all.
    Yes, there is a sensor right above the speaker. It's called the Ambient Light Sensor. There are 8 things on top of the iPhone x in that area around the speaker. Infrared camera, flood illuminator, proximity sensor, ambient light sensor, speaker, microphone, front camera, and dot projector.

    No there dust in the back camera lens
    Your phone is fine. A small speck of dust (which I don't think exists under your glass or in your camera lense) does not prevent you from making calls, surfing the net, using siri, sending/receiving texts, watching videos, taking pictures or recording videos. It's time to let this complaint go.
    Last edited by Sherry_B; 11-24-2017 at 02:28 PM.
    Tartarus and tadpoles like this.
    11-24-2017 02:02 PM
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