12-20-2017 05:26 PM
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  1. carlosSz's Avatar
    carlosSz
    My iPhoneX IOS 11.2.1 can’t be restored neither from cloud nor from PC.

    At the end of the restore process I’m getting the screen “UPDATE COMPLETED” which loops with the screen “HELLO” and the iPhoneX can’t be accessed.
    12-20-2017 01:55 PM
  2. anon(9602380)'s Avatar
    anon(9602380)
    Welcome to iMore.

    A little more info will help. Why are you trying to restore your iPhone. Are you restoring to sell or because you were having issues. The more detailed info you can supply will allow us to better answer your question. Thanks.
    12-20-2017 03:46 PM
  3. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by carlosSz
    My iPhoneX IOS 11.2.1 can’t be restored neither from cloud nor from PC.

    At the end of the restore process I’m getting the screen “UPDATE COMPLETED” which loops with the screen “HELLO” and the iPhoneX can’t be accessed.
    Put the iPhone in recovery mode and then restore it via iTunes on your computer.

    https://support.apple.com/en-us/HT201263
    12-20-2017 05:26 PM
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