1. dflyer's Avatar
    Hi
    Ok so I am about as newbie as there is with IOS. Is it just me or did I screw up somehow?

    I was out snowmobiling in the back country in Whistler BC and wanted to snap some awesome photos of the majestic scenery. I did manage a couple cool shots but noticed right after my screen seamed to freeze. It was all blurry and I wasn't able to navigate in or out. Needless to say I missed out on some photo opportunity which was frustrating.

    Is it an issue with cold weather? Device issue? or did I manage to hit something i was not supposed to? it was not that cold, above 0C. I would expect the camera to work in those conditions. Am I wrong?
    nnahorski likes this.
    12-12-2017 05:39 PM
  2. Blaalad12's Avatar
    Are you on the newest update? Apparently there was an issue with the phone freezing in cold conditions but an update fixed it i believe
    12-12-2017 05:41 PM
  3. comiken205's Avatar
    Cold weather issue. It’s a know. Issue with the iPhone X and  is working on a fix.
    12-12-2017 05:41 PM
  4. calebt's Avatar
    I know for a fact the flash won't work on a cold iPhone 8 plus, but the camera still worked.
    nnahorski likes this.
    12-12-2017 06:08 PM
  5. dflyer's Avatar
    Are you on the newest update? Apparently there was an issue with the phone freezing in cold conditions but an update fixed it i believe
    Ha nope... just checked looks like there is an 11.2 update. Downloading now I guess. I must of missed the notification on it. thanks hopefully that does not happen again
    12-13-2017 12:20 PM
  6. dflyer's Avatar
    Cold weather issue. It’s a know. Issue with the iPhone X and  is working on a fix.
    I have been told by some iphone users that it is common. I dont know. Some of the people i was with who had older iphones did not have an issue.
    12-13-2017 12:22 PM
  7. nnahorski's Avatar
    I know for a fact the flash won't work on a cold iPhone 8 plus, but the camera still worked.
    Even with the 11.2 update applied the flash on my X won't work when the device is cold. This happened a week or so ago for me. Normally it wouldn't be a problem, but of course the one time I need the flash it didn't work. Go figure. ¯\_(ツ)_/¯
    12-13-2017 01:26 PM

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