1. TLD1's Avatar
    Ok...is anybody else not thrilled about the iPhone X’s habit of stopping ringing when it’s pulled out of a pocket to answer a phone call, many times losing the call in the process?

    Does it do this to curb “noise pollution” or something?

    If this is operator error, or I can set it to behave like the 7+ did...which seemed to ring forever & be somewhat obnoxious...I’d like to know.

    Thanks.
    12-07-2017 06:58 AM
  2. Just_Me_D's Avatar
    To be quite honest, I haven’t even noticed.
    12-07-2017 07:15 AM
  3. firedept10's Avatar
    I just purchased the X yesterday and haven't noticed that behavior.
    Just_Me_D likes this.
    12-07-2017 07:18 AM
  4. edswife1970's Avatar
    Yes, The volume goes way down to almost nothing after just a second or two of ringing.
    12-07-2017 09:53 AM
  5. blackmagicwoman's Avatar
    Yes. I have noticed it as well but I like that function. Using my phone as much as I do for work related communications the ringing lower works for me.
    12-07-2017 10:33 AM
  6. mrbjr's Avatar
    I believe if you’re using Face ID it’s a feature ie it lowers the volume as soon as it recognizes you, supposed to help battery life.
    12-07-2017 11:03 AM
  7. TLD1's Avatar
    I believe if you’re using Face ID it’s a feature ie it lowers the volume as soon as it recognizes you, supposed to help battery life.
    So...if I turn off Face ID, it should ring just like my 7+?

    That's sad that I have to make a choice, since I really like Face ID...and if Apple wants to improve battery life, they should put a bigger stinking battery in!
    12-07-2017 03:39 PM
  8. mattguy10's Avatar
    So...if I turn off Face ID, it should ring just like my 7+?

    That's sad that I have to make a choice, since I really like Face ID...and if Apple wants to improve battery life, they should put a bigger stinking battery in!
    Turn off “Attention Aware Features” under Settings > General > Accessibility > Face ID & Attention (by doing this, the phone will not automatically lower the volume of the ringtone or other alerts while you’re looking at the screen.)

    Also if the ringtone is being silenced while pulling the phone out of your pocket and you haven’t yet missed the call, you could be accidentally pressing the volume buttons or the side button. While the phone is ringing, pushing either volume button will silence the ring, pressing the side button once will also silence the ring and pressing it twice will send the call to voicemail.
    12-07-2017 03:51 PM
  9. TLD1's Avatar
    Turn off “Attention Aware Features” under Settings > General > Accessibility > Face ID & Attention (by doing this, the phone will not automatically lower the volume of the ringtone or other alerts while you’re looking at the screen.
    Just got off a chat with an Apple rep who gave me this very instruction. Thanks for your help.
    12-07-2017 04:35 PM
  10. Just_Me_D's Avatar
    I just purchased the X yesterday and haven't noticed that behavior.
    Congratulations on getting your new iPhone X, sir...
    firedept10 likes this.
    12-07-2017 05:44 PM
  11. mattguy10's Avatar
    Just got off a chat with an Apple rep who gave me this very instruction. Thanks for your help.
    You’re welcome!
    12-07-2017 07:02 PM
  12. firedept10's Avatar
    Congratulations on getting your new iPhone X, sir...

    Thank you sir!!!
    12-08-2017 07:11 AM

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