1. Garz's Avatar
    Not to mention they are IP67, so one would assume that dust wouldn't get inside the camera lens. We're talking about 1-2 month old phones that cost over $1k, and in many cases $1400 after AC+ and taxes. They shouldn't have dust in the camera lens.
    The dust is not getting in these phones after the fact. These phones are being unboxed with dust in them from the factory.
    01-16-2018 01:47 PM
  2. Wildo6882's Avatar
    The dust is not getting in these phones after the fact. These phones are being unboxed with dust in them from the factory.
    To me, that’s semantics. Either before or after you unbox it, it shouldn’t have dust. Especially at this price and especially because they’re supposed to be IP67.
    01-16-2018 02:15 PM
  3. Tartarus's Avatar
    To me, that’s semantics. Either before or after you unbox it, it shouldn’t have dust. Especially at this price and especially because they’re supposed to be IP67.
    I get the price part of your argument, but the IP67 part doesn’t make sense to me.

    Dust gets under the lens, they put everything in place, seal everything off to conform to the IP67 standards et voila, you have dust under the lens while the phone is completely IP67 certified.
    01-16-2018 03:42 PM
  4. Quis89's Avatar
    Not to mention they are IP67, so one would assume that dust wouldn't get inside the camera lens. We're talking about 1-2 month old phones that cost over $1k, and in many cases $1400 after AC+ and taxes. They shouldn't have dust in the camera lens.
    I agree with you. But for me, I ask myself "is the juice worth the squeeze?".

    If my phone works and performs wonderfully, is it worth it to me to look for tiny dust specks simply to find a flaw that I otherwise wouldn't have noticed? And then if I do find a tiny speck of dust that required me to darn near perform open heart surgery on my phone to detect, is it worth it to complain for a replacement?

    For me, personally, it's not. For you, it may be.
    01-16-2018 04:11 PM
  5. Retinella's Avatar
    These devices are IP67-rated. They shouldn't have dust in them. I have never seen any dust in any of my devices. Are you sure it's not dust ON the lens?
    Wildo6882 and Tartarus like this.
    01-16-2018 04:23 PM
  6. Wildo6882's Avatar
    These devices are IP67-rated. They shouldn't have dust in them. I have never seen any dust in any of my devices. Are you sure it's not dust ON the lens?
    I don't know why or how they have dust, but I've seen a lot of posts on it on the webs. The one I had I didn't notice anything, but my point is that this is a $1k plus device. It shouldn't have dust in the camera lens, whether it got there before manufacturing is finished, or after. It just shouldn't be there.
    01-16-2018 04:35 PM
  7. TripleOne's Avatar
    I’ve unboxed 5 iPhone X, and haven’t seen any dust in the camera lens.
    01-16-2018 06:45 PM
  8. Alex Rodriguez Jr.'s Avatar
    I had this issue with the front camera when I first got my Lumia 920. Went through 4 of them before they fixed this so this thread just freaked me out. However, I just checked and my phone has no dust under either camera.
    01-16-2018 06:48 PM
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