1. Garz's Avatar
    Not to mention they are IP67, so one would assume that dust wouldn't get inside the camera lens. We're talking about 1-2 month old phones that cost over $1k, and in many cases $1400 after AC+ and taxes. They shouldn't have dust in the camera lens.
    The dust is not getting in these phones after the fact. These phones are being unboxed with dust in them from the factory.
    01-16-2018 12:47 PM
  2. Wildo6882's Avatar
    The dust is not getting in these phones after the fact. These phones are being unboxed with dust in them from the factory.
    To me, that’s semantics. Either before or after you unbox it, it shouldn’t have dust. Especially at this price and especially because they’re supposed to be IP67.
    01-16-2018 01:15 PM
  3. Tartarus's Avatar
    To me, that’s semantics. Either before or after you unbox it, it shouldn’t have dust. Especially at this price and especially because they’re supposed to be IP67.
    I get the price part of your argument, but the IP67 part doesn’t make sense to me.

    Dust gets under the lens, they put everything in place, seal everything off to conform to the IP67 standards et voila, you have dust under the lens while the phone is completely IP67 certified.
    01-16-2018 02:42 PM
  4. Quis89's Avatar
    Not to mention they are IP67, so one would assume that dust wouldn't get inside the camera lens. We're talking about 1-2 month old phones that cost over $1k, and in many cases $1400 after AC+ and taxes. They shouldn't have dust in the camera lens.
    I agree with you. But for me, I ask myself "is the juice worth the squeeze?".

    If my phone works and performs wonderfully, is it worth it to me to look for tiny dust specks simply to find a flaw that I otherwise wouldn't have noticed? And then if I do find a tiny speck of dust that required me to darn near perform open heart surgery on my phone to detect, is it worth it to complain for a replacement?

    For me, personally, it's not. For you, it may be.
    01-16-2018 03:11 PM
  5. anon(5630457)'s Avatar
    These devices are IP67-rated. They shouldn't have dust in them. I have never seen any dust in any of my devices. Are you sure it's not dust ON the lens?
    Wildo6882 and Tartarus like this.
    01-16-2018 03:23 PM
  6. Wildo6882's Avatar
    These devices are IP67-rated. They shouldn't have dust in them. I have never seen any dust in any of my devices. Are you sure it's not dust ON the lens?
    I don't know why or how they have dust, but I've seen a lot of posts on it on the webs. The one I had I didn't notice anything, but my point is that this is a $1k plus device. It shouldn't have dust in the camera lens, whether it got there before manufacturing is finished, or after. It just shouldn't be there.
    01-16-2018 03:35 PM
  7. TripleOne's Avatar
    I’ve unboxed 5 iPhone X, and haven’t seen any dust in the camera lens.
    01-16-2018 05:45 PM
  8. Alex Rodriguez Jr.'s Avatar
    I had this issue with the front camera when I first got my Lumia 920. Went through 4 of them before they fixed this so this thread just freaked me out. However, I just checked and my phone has no dust under either camera.
    01-16-2018 05:48 PM
  9. hypervoid's Avatar
    so somehow a speck of dust or whatever ended up in my iPhone X camera, more specifically on the 2x camera. This was not out of the box, it happened 3 months in.

    Cannot see anything from the outside, seems to me it’s between the sensor and the lens.

    Compare these two pics. First one is taken with the 1x, second with the 2x lens.





    so this is not me looking for dust, but rather some dust rendering the 2x cam pretty much unusable... hope they will cover it under warranty ¯\_(ツ)_/¯
    Last edited by hypervoid; 04-05-2018 at 02:29 AM.
    04-04-2018 05:57 AM
  10. Garz's Avatar


    Here is a decent size piece of lint in my lense. Came of of the box that way.
    04-04-2018 07:37 PM
  11. Seneca09's Avatar
    Get your cool dust T-shirt’s! Comes in all sizes...

    04-06-2018 11:03 PM
  12. o4liberty's Avatar
    Dust is everywhere and I have never had a dust issue with any device I have ever owned.
    04-07-2018 12:29 PM
  13. alexrat1996's Avatar
    Dust is everywhere and I have never had a dust issue with any device I have ever owned.
    I”m 6-7 replacement all have dust in lens it’s not normals but I guess now it is the next iPhone I get in September will also have dust in lens I bet.
    05-27-2018 04:56 PM
  14. alexrat1996's Avatar
    Get your cool dust T-shirt’s! Comes in all sizes...

    https://uploads.tapatalk-cdn.com/201...8b2da9fe2d.jpg
    Dust is lame
    Snoweagle likes this.
    05-27-2018 04:57 PM
  15. o4liberty's Avatar
    Can’t believe people still complain about dust you need a magnifying glass to see just enjoy your iPhone and forget about the dust.
    05-27-2018 05:53 PM
  16. Tarah Sorber's Avatar
    No dust in mine but I have always had a thicker case on mine to protect the camera so it doesn’t get banged.
    05-29-2018 09:10 PM
  17. Garz's Avatar
    These devices are IP67-rated. They shouldn't have dust in them. I have never seen any dust in any of my devices. Are you sure it's not dust ON the lens?
    Oh it’s dust in the lense. And they are coming from the factory that way. And mine really isn’t dust. It’s a piece of lint.
    05-29-2018 09:51 PM
  18. alexrat1996's Avatar
    Oh it’s dust in the lense. And they are coming from the factory that way. And mine really isn’t dust. It’s a piece of lint.

    My new replacement had hair in the lens the senior advisor told me to return the replacement they sent me once they get he will process a new express replacement for me I shipped it out Friday they should get it Monday.
    06-02-2018 06:05 PM
  19. Tartarus's Avatar
    My new replacement had hair in the lens the senior advisor told me to return the replacement they sent me once they get he will process a new express replacement for me I shipped it out Friday they should get it Monday.
    What’s next? A rat??

    You must be the unluckiest person ever on earth!
    mattguy10 and Closingracer like this.
    06-02-2018 06:41 PM
  20. alexrat1996's Avatar
    What’s next? A rat??

    You must be the unluckiest person ever on earth!
    Not sure but they told me to return the replacement now I have no working phone.
    06-02-2018 07:03 PM
  21. Cladster's Avatar
    Not sure but they told me to return the replacement now I have no working phone.
    Probably better off, just get a Nokia 3310, but then you will probably find one with sticky buttons
    msm0511 and Closingracer like this.
    06-02-2018 07:27 PM
  22. mattguy10's Avatar
    My new replacement had hair in the lens the senior advisor told me to return the replacement they sent me once they get he will process a new express replacement for me I shipped it out Friday they should get it Monday.
    Are you sure it just wasn’t a strand of your own hair reflecting in the camera lens when you were hunting for microscopic imperfections that aren’t really there in the first place?
    06-02-2018 10:41 PM
  23. alexrat1996's Avatar
    Are you sure it just wasn’t a strand of your own hair reflecting in the camera lens when you were hunting for microscopic imperfections that aren’t really there in the first place?
    Not my hair and my hair ain’t gray
    06-03-2018 02:03 AM
  24. Almeuit's Avatar
    This thread is already being discussed. Two threads on the same topic is redundant.

    iPhone X dust in the lens
    https://forums.imore.com/iphone-x/39...dust-lens.html
    msm0511 and Closingracer like this.
    06-03-2018 02:24 AM
49 12

Similar Threads

  1. Best Tech Gifts for the Chef in Your Life
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 12-03-2017, 10:10 AM
  2. How to use a Nintendo Switch Pro Controller in Wired Mode
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 12-02-2017, 08:10 AM
  3. iPhone X will ship in time for Christmas!
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 12-01-2017, 12:40 PM
  4. No auto play in new apple podcast app
    By iMore Question in forum Ask a Question
    Replies: 0
    Last Post: 12-01-2017, 07:33 AM
LINK TO POST COPIED TO CLIPBOARD