1. olliegrl's Avatar
    I got my other case mate case (iridescent) off perfectly fine. But my rose gold carat one is proving impossible.

    Is there a special trick to it? I really don’t want to damage the case or the phone.
    12-03-2017 08:18 AM
  2. MKNicole1988's Avatar
    Pull the bumper up from the bottom top and it should separate from the back plate.

    12-03-2017 08:52 AM
  3. MizWylie's Avatar
    I made a video for a few hard to remove cases. The waterfall case is the same as the karat case:

    olliegrl and Brooke5795 like this.
    12-03-2017 09:15 AM
  4. knotsure's Avatar
    Also push through the camera hole to help get it out.
    12-03-2017 09:42 AM

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