[alexmartins]

Hi,

My iPhone X doesn't unlock whenever I look at it - it only unlocks after I tap the screen. Anyone knows what may I be doing wrong? Thanks.

[shutter]

The screen has to be awake in order for the Face ID camera to be active. Raising the phone or tapping it wakes the screen up.

[alexmartins]

Oh, ok So I have to turn on the Raise to wake feature. Thank you!

[darius_robin]

It’s a safety feature, so that the device does not get unlocked when you don’t want it to.