1. LVMHgirl's Avatar
    Weird glitch on the X.

    My 7 plus backed up fine to iCloud early yesterday morning and we picked up our X’s in the afternoon. Last night I tried to delete the 7 plus backup so the X could backup to iCloud but for some reason I am unable to delete it and there is no room for the X backup.

    I’ve tried rebooting, force restarting, turning backup off and on, turning iCloud off and on, trying to delete from another device, etc. I also don’t have photos backing up to iCloud (way too many!) so I couldn’t do the “turn photos off and on” fix.

    I never had this happen before.

    Any suggestions?

    Thanks so much!
    11-05-2017 12:37 PM
  2. Just_Me_D's Avatar
    According to the iCloud System Status page, Apple was experiencing issues, however, it should be fixed.

    “Cannot Delete Backup”-img_0006.jpg
    11-05-2017 12:44 PM
  3. LVMHgirl's Avatar
    According to the iCloud System Status page, Apple was experiencing issues, however, it should be fixed.

    Click image for larger version. 

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    Thanks D.

    But it’s still not letting me delete it.
    So weird.

    May have to go back into the Apple Store today.
    11-05-2017 01:31 PM

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