1. cwilliams706's Avatar
    If the charge was declined you most likely would not have been able to complete the order process, it would tell you to choose another form of payment. I use AMEX and the app instantly notified me that I was charged $1149. That's probably a hold and will drop off until pickup I'd imagine.

    The second order is probably a reservation since they could not contact the carrier. If the system works you SHOULD get an email when they have contacted the carrier and then be able to pay for it.
    That's great news, I checked with a friend of mine and he isn't showing a preauthorization either (although he has a later shipping date). I still haven't received the email for the reservation, but Apple's system keeps telling me I have one pending (I tried to preorder one using the number associated with the reservation).
    10-27-2017 02:58 AM
  2. reeneebob's Avatar
    I noticed alot of 64gb preorders, isn’t that low of memory pretty much pointless?
    I’ve used 21gb of my 128gb 7 Plus, so no.
    10-27-2017 03:01 AM
  3. rellyrellz's Avatar
    My order is now showing up in “my orders” in the app.
    10-27-2017 03:03 AM
  4. dejanh's Avatar
    I noticed alot of 64gb preorders, isn’t that low of memory pretty much pointless?
    4K downloads are not allowed from iTunes and I never record video really so 64GB should be enough. I also could not stomach the extra $250 per device just for extra storage. I'm already on the fence whether I should keep the device or not. It's just too much money for so little, plus I already have an S8+ and a BlackBerry KEYone Black Edition.
    10-27-2017 03:04 AM
  5. AugustVance's Avatar
    Got two orders in. 1 with carrier 1 with apple both for delivery/store pick up on nov 3.
    10-27-2017 03:04 AM
  6. mab4285's Avatar
    Took an hour from placing the order to getting the email confirmation, but I got mine for Nov. 3 delivery. Phew!
    10-27-2017 03:05 AM
  7. cwilliams706's Avatar
    Took an hour from placing the order to getting the email confirmation, but I got mine for Nov. 3 delivery. Phew!
    I'm still awaiting the arrival of the reservation email.
    10-27-2017 03:08 AM
  8. NSpooner's Avatar
    I've been trying to order through sprint and their site is all messed up. Almost got in right away but it crashed when I was trying to pay. Then had to wait in the 'lobby' but finally got back in. Tried to pay again and it was messed up with their two step verification and was trying to send me to a store as they couldn't send me a text to verify me which is BS. Tried like crazy to get that to work but finally closed the tab and now trying all over again. So frustrating.
    10-27-2017 03:22 AM
  9. csierra72's Avatar
    I've been trying to order through sprint and their site is all messed up. Almost got in right away but it crashed when I was trying to pay. Then had to wait in the 'lobby' but finally got back in. Tried to pay again and it was messed up with their two step verification and was trying to send me to a store as they couldn't send me a text to verify me which is BS. Tried like crazy to get that to work but finally closed the tab and now trying all over again. So frustrating.
    Sprint is the worst!! I was in line (online) and on the phone holding for over an hour. I finally decided to try Apple's site. They couldn't connect with the Sprint servers for over 30 minutes. Finally was just able to order for Nov 3rd in store pickup.
    simplylaurakb likes this.
    10-27-2017 03:59 AM
  10. reeneebob's Avatar
    Still no email. Luckily I couldn’t get back to sleep (thanks to cholesterol medicine that is making my muscles cramp up - OT whining but I lost 63 lbs since January and got OFF BP meds to end up on these? Thanks mom for the genes ) so I’m sitting here, hitting refresh on email and eating an egg.
    SultanJazz and nokia4life like this.
    10-27-2017 04:00 AM
  11. NSpooner's Avatar
    Sprint is the worst!! I was in line (online) and on the phone holding for over an hour. I finally decided to try Apple's site. They couldn't connect with the Sprint servers for over 30 minutes. Finally was just able to order for Nov 3rd in store pickup.
    Yeah I'm trying for like the 4th time just to get in again. I've been able to add them to my cart but the 2 step verification always messes up. If I didn't get a killer deal on my plan through a buddy I'd ditch them but other than ordering phones I've been happy with them. And I'd go through apple to order the phone but I get a $15/line credit when I go through sprint direct and with three lines thats a good savings.
    10-27-2017 04:10 AM
  12. NSpooner's Avatar
    Finally it worked! Got a black and silver x for my wife and I. Now back to bed for 45 minutes haha!
    simplylaurakb likes this.
    10-27-2017 04:21 AM
  13. FaisDogg's Avatar
    Launch Day baby!
    10-27-2017 04:21 AM
  14. TripleOne's Avatar
    It didn’t work out for me.
    The Apple Store App got stucked when I clicked “Place Order”. It happened with the Series 3 pre-order too, and I had to try the Apple website. Oh well, I might have to get it from a third-party seller.
    10-27-2017 04:23 AM
  15. swarlos's Avatar
    Got my Space Gray 256 for Nov 3rd delivery!! So stoked!

    Sorry to hear about some of you guy having trouble.
    10-27-2017 04:35 AM
  16. reeneebob's Avatar
    Annnnnd the phone went from “we’ve received your order” to “processing items”. And STILL no email.
    10-27-2017 04:36 AM
  17. TripleOne's Avatar
    Congratulations to those who were able to place their order!!
    10-27-2017 04:40 AM
  18. reeneebob's Avatar
    And Apple temp authorization is showing on my card. Yay! Last year I got nailed with a 6 week wait for my jet black so it’ll be nice to get it on launch day.
    10-27-2017 04:44 AM
  19. gdruin74's Avatar
    Ordered on ATT website at 4:00am central, so about 2 hours after pre-orders started. Delivery date shows to be Nov. 3. Hope that doesn't change but sure it will. Ordered white 256
    10-27-2017 04:52 AM
  20. eyecrispy's Avatar
    Mine is placed shows I will get it Nov 3 Silver 256GB paid in full hate that they forced the ATT on me I wanted to just purchase unlocked vs Carrier but Apple's Store App came through because my laptop was still showing nothing while the app had me already in my favs accepting wooo.
    Same here. I had to do ATT. I wanted the Verizon or sprint version, but Apple store app forces me to verify my carrier.
    10-27-2017 05:13 AM
  21. ivanwi11iams's Avatar
    I guess it really depends on who your home internet service provider is.
    Mine is AT&T, well, U-Verse, and just like when the iPhone 8 was released, the Apple website wasn't available till 03:06...!

    Rather frustrating, since that means you really are just getting the later deliveries.
    Regardless, order completed...

    PS: at least I'll have time to see it in the shop, prior to delivery. Maybe then I can truly confirm if I really want the iPhone X...
    10-27-2017 05:55 AM
  22. Rob Phillips's Avatar
    I’m glad I woke up and preordered an iPhone X but now I’m exhausted. It’s going to be a long day at the office!
    ivanwi11iams likes this.
    10-27-2017 05:56 AM
  23. EagleFox007's Avatar
    I guess it really depends on who your home internet service provider is.
    Mine is AT&T, well, U-Verse, and just like when the iPhone 8 was released, the Apple website wasn't available till 03:06...!

    Rather frustrating, since that means you really are just getting the later deliveries.
    Regardless, order completed...

    PS: at least I'll have time to see it in the shop, prior to delivery. Maybe then I can truly confirm if I really want the iPhone X...
    The Apple Store app on my phone became available at 2:03 Central Time and was able to complete my order at 2:04 and got a Store pick up date on Nov 3rd. I probably just got lucky.
    10-27-2017 06:01 AM
  24. Ledsteplin's Avatar
    I noticed alot of 64gb preorders, isn’t that low of memory pretty much pointless?
    64 gb is plenty for many users. Some folks don't put a lot of music and movies on their phone. I've been using the 64 gb iPhone 6s Plus for over 2 years. I'll upgrade next year. I'm hoping for a 6.4" screen version of the X. I'll get the 64 gb model if it's offered. That's plenty for me.
    10-27-2017 06:03 AM
  25. robertk328's Avatar
    Got up at 2:45. The app never refreshed for me while @Rob Phillips sent me a screen shot of his order confirmation. Switched to the browser as I had my MBP open and started there. Got hung up on the VZW PIN number which I finally remembered. Switched back to the app which was giving me errors too (on both LTE and Wifi) so I just moved forward with my MBP. Had everything entered, hit submit, and it said it was having trouble with applications and I'd hear back within 8 hours. So I went to bed. This morning I have the "couldn't process your order" email so I just did an order for an 8 Plus I'll be picking up at lunch time
    10-27-2017 06:06 AM
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