1. grape8pe's Avatar
    I've been using the iPhone SE for almost 3 years and it's been a great device. Last March I replaced my battery through Apple. While replacing the battery, the tech damaged the LCD and swapped my phone with a new one. Recently the battery life has been poor. My phone is dying with about 1 hour of usage, per the iOS battery page. Battery health is still showing 99%. Here's the steps I've tried:

    • disabled background refresh for all apps
    • set push email to 30 minutes
    • auto brightness and brightness at a minimum.
    • wiped and restored encrypted backup through iTunes

    Top app usage is usually Mail, Message and Safari, but each of these with less than 10-20 minutes of usage in a 24 hour period. When using my phone the battery will drop 5-10 percent at a time. Does anyone have any suggestions. Do I have any options with Apple?
    11-19-2019 09:45 AM
  2. Annie_M's Avatar
    Wow... that's really awful! I am sorry that you're experiencing this and don't know for sure what your options would be. If I were you, I would go back to Apple. It seems like the battery they installed might be a bad one. Good luck and please keep us posted!
    11-19-2019 09:48 AM
  3. Wotchered's Avatar
    You say they swapped your phone for a new one, I didn’t think Apple did that, might you not have got a refurb with a just OK battery ? Anyway back to Apple !
    11-21-2019 07:46 AM

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