1. samosIM's Avatar
    I am frustrated. Serenity recommended Astropad Studio and I initially found it impressive. But after logging off, I can't get logged back in. Support suggested trying a new password, which I did, but it does not recognize my email (However, I successfully set up as an in-app purchase). Do you have any guidance here? Serenity?

    I know. Astropad Support should assist. However, the last response I received from them 2 days ago, asked if I could still not get logged in yet. I responded, that I could not get logged in and have not heard from them since. Just hoping that perhaps you may have some hints.
    01-26-2017 12:25 PM
  2. gdonelli's Avatar
    I am very sorry to hear this.
    Please contact me directly at g (at) astro-hq (dot) com
    Would love to help out with this.

    Giovanni Donelli
    Cofounder & Head of Product
    Rene Ritchie likes this.
    01-26-2017 05:39 PM
  3. Rene Ritchie's Avatar
    Awesome! Thank you for the question and, Giovanni, for the assist!
    01-27-2017 07:36 AM
  4. samosIM's Avatar
    Thank you Rene. The problem was resolved, likely due to your significant assist!
    02-14-2017 12:58 PM

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