1. ne0stai2dust's Avatar
    I recently upgraded to iOS 7 and now as I'm trying to open up my camera roll to upload my pictures from my iPhone to my WD external hard drive that's connected to my network and it completely crashes.

    Any one else using this app and it's doing the same thing?
    09-19-2013 03:32 AM
  2. Alli's Avatar
    If you're on a PC, why not just drag/drop instead of using the WD app?
    09-19-2013 08:41 AM
  3. ne0stai2dust's Avatar
    Using the app makes my life a lot easier versus saving the photos from my iPhone then transferring them to my external hard drive when it the photos/video can go straight from my iPhone to my hard drive. My 2 TB external hard drive is my own personal cloud I use to store all my videos and photos and helps keep free space on my iPhone.

    But I was just seeing if anyone else out there uses the same app and if t
    09-19-2013 02:33 PM
  4. alainly's Avatar
    I have the same problem!
    09-20-2013 01:49 PM
  5. haxrnick's Avatar
    I've been having the issue since beta 1. Just waiting for the update so for a backup I've just been using dropbox.
    09-20-2013 02:15 PM
  6. ne0stai2dust's Avatar
    okay, cool. at least I know i'm not the only one with the problem. I tried to search for it on the WD forums and nothing really has come up since the iOS 7 update
    09-22-2013 09:56 PM
  7. Chris Knight3's Avatar
    Same..... Didn't link it to the ios upgrade.... Maybe log it with WD and wait.
    09-23-2013 11:09 AM
  8. Dave Ellison's Avatar
    Me too. I guess we need WD to catch up. As far as the moderators comments are concerned - why use a
    PC ? The whole purpose of having WD live is to be able to upload / download from all devices.
    09-25-2013 11:12 AM
  9. rabey's Avatar
    Same for me. Will be a shame if WD don't update. We use the WD Mybook Live external drive as a photo share, and now it may get consigned to just being an archive which I connect to from a PC. In IOS7 I started trying the 'share to cloud' function for sharing photos with friends and family. That works well but I will need to decide if I want to pay Apple for a bigger storage space. Maybe.
    09-26-2013 02:01 AM
  10. dirtypierre's Avatar
    Yep, I've got the same problem after IOS 7 upgrade. Crashes WD Photos as soon as it goes to the camera roll when upload attempted.
    09-26-2013 08:39 AM
  11. Alex Yallop's Avatar
    Yep same here, really annoying
    09-28-2013 02:09 PM
  12. ne0stai2dust's Avatar
    the app has been updated and fixed. Happy that it finally works.
    10-06-2013 12:56 PM
  13. Dasweetest Carter's Avatar
    I'm having that same problem still with the upgrade. I use to see my wd photo library on my camera roll directory I don't see it on the list anymore. Can someone tell me how to get my wd photo library back on the camera roll directory list? please!
    11-14-2014 02:03 AM

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