1. ktez's Avatar
    I am using the same user name and password as I do on the computer to sign in, but it keeps saying I have used an invalid username or password. Why does it work on the computer but not the app?
    10-20-2012 04:25 PM
  2. Just_Me_D's Avatar
    I am using the same user name and password as I do on the computer to sign in, but it keeps saying I have used an invalid username or password. Why does it work on the computer but not the app?
    I don't know, but it happens on occasion. Just change your login password via your computer and then use your device to login with the new password. It *should* work for you afterwards.
    ktez likes this.
    10-20-2012 04:29 PM
  3. Alli's Avatar
    10-21-2012 08:35 AM

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