1. litdream's Avatar

    Do Apple charge for reinstalling app, in any case? (I don't think so.. but that's why I ask here. )

    I installed a GarageBand a couple weeks ago. Very impressed about the software.
    When I backup the data, suddenly, my iPhone required restore option.
    ( I remember that there was an itune update, and later iPhone screen only shows "connecting to itunes". )

    After restoration, all my apps were gone. I reinstalled one by one, including GarageBand.
    But the next day, I got a receipt that I purchased GarageBand. All other purchased apps were fine to be reinstalled except GarageBand.

    Does this sound right?
    If not, where should I discuss for refund?

    Unfortunately, I don't have the first GarageBand purchase receipt email.
    I tried to look up purchase history to find out when I purchased the first GarageBand, but iphone says that "can't connect to itune shop".

    Appreciate your help!
    Last edited by litdream; 05-11-2012 at 04:28 AM.
    05-11-2012 04:21 AM
  2. Just_Me_D's Avatar
    You should NOT have been charged twice. In the App Store app, under Update and then Purchases, you should see a list of all of your purchases and downloaded apps. The same thing goes for iTunes in regard to purchased music. Therefore, the next time you do a restore and set your device as new, go to the purchased section of both apps, and download your already purchased items or at least the ones you want to install.

    Just Me, D
    (Tapatalk - iPhone 4S)
    05-11-2012 06:02 AM