App reinstall charges?

litdream

New member
May 11, 2012
1
0
0
Visit site
Hi,

Do Apple charge for reinstalling app, in any case? (I don't think so.. but that's why I ask here. )

I installed a GarageBand a couple weeks ago. Very impressed about the software.
When I backup the data, suddenly, my iPhone required restore option.
( I remember that there was an itune update, and later iPhone screen only shows "connecting to itunes". )

After restoration, all my apps were gone. I reinstalled one by one, including GarageBand.
But the next day, I got a receipt that I purchased GarageBand. All other purchased apps were fine to be reinstalled except GarageBand.

Does this sound right?
If not, where should I discuss for refund?

Unfortunately, I don't have the first GarageBand purchase receipt email.
I tried to look up purchase history to find out when I purchased the first GarageBand, but iphone says that "can't connect to itune shop".

Appreciate your help!
 
Last edited:

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
59,784
645
113
Visit site
You should NOT have been charged twice. In the App Store app, under Update and then Purchases, you should see a list of all of your purchases and downloaded apps. The same thing goes for iTunes in regard to purchased music. Therefore, the next time you do a restore and set your device as new, go to the purchased section of both apps, and download your already purchased items or at least the ones you want to install.


Just Me, D
(Tapatalk - iPhone 4S)
 

Trending Posts

Forum statistics

Threads
260,364
Messages
1,766,559
Members
441,240
Latest member
smitty22d2