1. ibanking's Avatar
    I just installed intelliscreen on my phone. I have my gmail set up but on my lock screen but it will only show the number of unread messages I have. It won't show the actuall e-mails. Can someone help me with this. Thanks very much.
    08-27-2011 11:09 AM
  2. Massie's Avatar
    Have you received any mail since you installed it? If not, send yourself a test email.

    Edit: If you're on the free trial of Intelliscreen, I'd strongly suggest taking a look at Lockinfo instead.
    Last edited by Massie; 08-27-2011 at 11:42 AM.
    08-27-2011 11:38 AM
  3. ibanking's Avatar
    Yes, I have received a couple of e-mails. They show as unread but don't appear on the lock screen. Yes I tried lockedinfo, and really like it. But my license expired on the trial, and before I spend $8 on lockedinfo wanted to try intelliscreen for a couple of days. Thanks
    08-27-2011 11:47 AM
  4. Massie's Avatar
    Gotcha. Don't know if this will help, but it's from the Intelliscreen FAQ:

    Why is my mail not showing?

    There may be a number of causes of your mail not showing:

    1) Ensure you have selected the mail accounts in the Mail settings of the IntelliScreen settings application.
    2) Check the layout screen:

    If the mail is set to New1 or New2 - it will only show when new messages are available. New1 corresponds with IntelliScreen Page 1 and New2 for Page 2 (You can flip between pages by double tapping on the time/date area)
    If the mail icon is dimmed, then mail is set to not show. Either press the mail icon, or click on the reset icon on the far right of the bottom toolbar to reset your layout to the default layout.


    There are some other help articles here and here that might be useful. (I've never used it myself or I'd be a bit more specific, sorry.)
    08-27-2011 12:01 PM
  5. ibanking's Avatar
    Thanks. Not excatly sure what I did, but got it to work. I hit the reset button on the page layout and that did the trick
    08-27-2011 12:30 PM
  6. Massie's Avatar
    Great! If you end up with questions about Lockinfo functionality or theming, I can probably help more there.
    08-27-2011 01:27 PM
LINK TO POST COPIED TO CLIPBOARD