skype problems

douglaswilson

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Jan 12, 2011
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When using skype on a video call I can not hear the person I am talking to but they can hear me. Is there something I am over looking? I am planning on calling verizon tech help tomorrow but wanted to know if anyone had an idea about this problem. Thanks. :confused:
 

ZOFOURTWENTY

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Jan 11, 2011
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this may sound like the 1st thing you tried but is the volume turned up on your phones speakers? Also, try the skype test call contact to troubleshoot
 

Massie

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Feb 9, 2010
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Are they on a phone or a computer? If the latter, I've often run into an issue where people don't realize that while their computer has built-in speakers, it might not have a built-in microphone.
 

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