1. blessed2bamommie's Avatar
    Mamas device stopped connecting suddenly at her workplace to either WiFi or cellular. She reset her phone and even forgot the WiFi network and added it back. It connects to her home network just fine. I’m stumped!
    02-05-2020 04:03 PM
  2. Just_Me_D's Avatar
    Is that particular location considered a dead zone or a protected zone?
    02-05-2020 04:24 PM
  3. Mars20's Avatar
    Could the network credentials at your mother's workplace have been changed? That might account for her not being able to join the WiFi network.
    02-05-2020 04:25 PM
  4. Annie_M's Avatar
    Could the WiFi at her workplace be down?
    02-05-2020 08:55 PM
  5. Ledsteplin's Avatar
    Is there a lot of metal in the building or in the building's construction?
    02-06-2020 12:26 AM
  6. blessed2bamommie's Avatar
    Is that particular location considered a dead zone or a protected zone?
    No.....🤷🏽*♀️
    02-17-2020 03:47 PM
  7. blessed2bamommie's Avatar
    Could the network credentials at your mother's workplace have been changed? That might account for her not being able to join the WiFi network.
    I considered that! I should have her check!
    02-17-2020 03:48 PM

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