1. citytilidie66's Avatar
    Yesterday lunchtime my phone contacts just disappeared from my iPhone 8 - no reason and nothing I had done - all email contacts still there ( over 1250 ) and only a few phone contacts whereas before i had hundreds - tried literally everything including reset from a few days ago from a previous backup - that seemed to solve it with all my contacts coming back and names showing on my iMessages but as the restore continued they disappeared again ? - just can’t seem to get them back ? for them to restore from a previous back up they must have been there but then they disappeared ?
    05-08-2019 10:46 AM
  2. Annie_M's Avatar
    That's got to be so frustrating for you. Have you tried signing out of iCloud, and the signing back in?
    05-08-2019 10:50 AM
  3. kataran's Avatar
    Welcome to iMore

    Try the above advice and let us know if you have more than one device using the same cloud account
    05-08-2019 11:56 AM
  4. citytilidie66's Avatar
    Yes tried pretty much everything and I have 3 devices on the same iCloud account, iPhone 8, iPad Air and iPad Pro - just been advised that my exchange email provider do not store my phone contacts on there email servers so must be a phone hardware problem or sim issue ?
    05-08-2019 03:13 PM
  5. Annie_M's Avatar
    So if I'm understanding you correctly, the contacts are only missing from your iPhone 8? They are still showing on your iPad Air and iPad Pro?
    05-08-2019 04:23 PM

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