1. Haydenr1's Avatar
    For about a year, my Sprint iPhone 8 will drop service and the message, "Cannot activate cellular network" will appear on the screen. I've noticed this happens especially when streaming videos. It used to only happen once or twice a day, but now occurs as many as 10-15 times a day. Does anyone know what the cause of this issue is? Thanks!
    04-19-2019 12:06 PM
  2. kataran's Avatar
    Welcome to iMore

    I’ve been a Sprint customer for along time and recently the service has been subpar

    I talked to customer service and there reply is there working on there advance LTE and are sorry for the service interruption

    Things you can do are

    Power cycle the device first

    Then do a manual service update by dialing

    ##873283 # then tap CALL

    Then follow the prompts
    Just_Me_D and Annie_8plus like this.
    04-19-2019 02:30 PM

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