07-30-2017 07:01 AM
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  1. Chris Cook5's Avatar
    Chris Cook5
    My touch ID isn't working to open my iPhone. It does work to open apps. Doesn't make sense. Why would this be?
    07-28-2017 11:32 PM
  2. MooMooPrincess's Avatar
    MooMooPrincess
    Try cleaning the home button, if that does not work do a hard reset (hold power and volume down at the same time), if that doesn't work try reinstalling your current iOS version. If that fails go to apple.
    07-28-2017 11:42 PM
  3. TripleOne's Avatar
    TripleOne
    Trusted Member
    A hard reset should fix the problem.
    Sometimes the Touch ID sensor won't recognise our fingerprint if our fingers are sweaty/wet/oily.
    07-29-2017 01:14 AM
  4. Tartarus's Avatar
    Tartarus
    Ambassador
    Go to Settings > Touch ID & Passcode and enable iPhone Unlock
    robertk328 likes this.
    07-29-2017 03:10 AM
  5. giancola46's Avatar
    giancola46
    Originally Posted by Chris Cook5
    My touch ID isn't working to open my iPhone. It does work to open apps. Doesn't make sense. Why would this be?
    Cos iPhones rubbish lol, might be in the settings, separate settings for every action type of thing, just go through your settings for all security items and see if it has to be selected on an individual basis.
    07-30-2017 06:26 AM
  7. giancola46's Avatar
    giancola46
    Originally Posted by MooMooPrincess
    Try cleaning the home button, if that does not work do a hard reset (hold power and volume down at the same time), if that doesn't work try reinstalling your current iOS version. If that fails go to apple.
    And if that fails, get a different phone altogether lol.
    07-30-2017 06:27 AM
  8. robertk328's Avatar
    robertk328
    Champion
    Ambassador
    Moderator
    Originally Posted by Tartarus
    Go to Settings > Touch ID & Passcode and enable iPhone Unlock
    https://uploads.tapatalk-cdn.com/201...51fb92d954.png
    This.
    07-30-2017 07:01 AM
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