1. alexrat1996's Avatar
    For staters be truthful with Apple and US!
    Out of curiosity, why did you get banned from Mac Rumors???
    Asking stupid questions and I'm truthful to Apple
    06-24-2017 08:12 AM
  2. alexrat1996's Avatar
    My issue is resolved
    06-24-2017 08:23 AM
  3. Rob Phillips's Avatar
    My issue is resolved
    Glad you got it figured out.

    Side note: Please do not go in and change your thread title and original post after you feel that your matter has been resolved. We generally don’t close threads and welcome further discussion. I’ve edited the title of this thread back to something that makes sense for the context of what we have been discussing here.
    BoneCollecter likes this.
    06-24-2017 08:53 AM
  4. alexrat1996's Avatar
    I see now and now it's resolved I will take better care of my Apple products
    06-24-2017 08:59 AM
  5. Premium1's Avatar
    ok what do you want me to do
    1. Tell the truth
    2. Dont make stories up that product x sucks because you as a human being do not know how to properly take care of said product
    3.quit trying to scam apple out of new devices because you do something to mess it up in the first place.
    06-24-2017 10:56 AM
  6. alexrat1996's Avatar
    1. Tell the truth
    2. Dont make stories up that product x sucks because you as a human being do not know how to properly take care of said product
    3.quit trying to scam apple out of new devices because you do something to mess it up in the first place.
    1 I do tell them what happen

    2 I need to take care of my device

    3 the iPhones are refurbished and there something in the middle but Apple can fix

    My issue is resolved by now it's all good
    06-24-2017 11:44 AM
  7. alexrat1996's Avatar
    Thank people for trying to help if my replacement devices freezes they recommend I contact Apple support and escalates to apple engineers
    06-24-2017 11:46 AM
  8. Harry Wild's Avatar
    Talk with the Apple store manager and see what he/she can do for you! Maybe they will give you a refund! Yes, it is very rare happening to have so many replacement not work right. I never has an Apple device not work!
    06-24-2017 01:26 PM
  9. alexrat1996's Avatar
    Talk with the Apple store manager and see what he/she can do for you! Maybe they will give you a refund! Yes, it is very rare happening to have so many replacement not work right. I never has an Apple device not work!
    Can't since I'm on At&t next maybe they can give me a new unit.
    06-24-2017 01:30 PM
  10. Abu Khadija's Avatar
    AT&T will probably have you go to one of their fix it stores. If they can't fix it they'll probably give you one of THEIR replacements. I had to do this a couple of times with the Note 3.
    06-24-2017 01:33 PM
  11. alexrat1996's Avatar
    I will go to apple accept the replacment but if it happens again I will escalate this to Apple engineers to see and I can send them my phone to California for them to do a full test on it
    06-24-2017 01:37 PM
  12. Abu Khadija's Avatar
    Usually apple replacements are problem free.
    06-24-2017 01:53 PM
  13. alexrat1996's Avatar
    Usually apple replacements are problem free.
    For me there not sadly I hate to keep wasting gas to go to Apple Store
    06-24-2017 02:03 PM
  14. Abu Khadija's Avatar
    Sometimes you have no choice but to do what's necessary. Unless, you give up on Apple and go to Android, which than you'll have to waste airplane gas instead of car gas.
    BoneCollecter likes this.
    06-24-2017 04:23 PM
  15. alexrat1996's Avatar
    Sometimes you have no choice but to do what's necessary. Unless, you give up on Apple and go to Android, which than you'll have to waste airplane gas instead of car gas.
    I tired Android once horrible experience I will stick with Apple
    06-24-2017 04:46 PM
  16. Abu Khadija's Avatar
    Then do what you have to do. If you have to waste gas for the Apple Store than so be it.
    06-24-2017 06:00 PM
  17. Eclipse2K's Avatar
    I tired Android once horrible experience I will stick with Apple
    I'm surprised you had so many issues with an iPhone. I'm not saying it can't happen but it's definitely strange. With that said, how in the world would a failed screen protector install damage the Touch ID sensor? It's adhesive that can be wiped right off so I don't understand.
    BoneCollecter likes this.
    06-25-2017 10:53 AM
  18. duckduckgoose's Avatar
    I'm surprised you had so many issues with an iPhone. I'm not saying it can't happen but it's definitely strange. With that said, how in the world would a failed screen protector install damage the Touch ID sensor? It's adhesive that can be wiped right off so I don't understand.
    Exactly this! I've owned a 3G, 4s, 5, 6 and now a 7+ and have never returned a single phone for replacement to the Apple Store. Was the screen protector installed upside down?
    BoneCollecter likes this.
    06-25-2017 11:08 AM
  19. alexrat1996's Avatar
    Exactly this! I've owned a 3G, 4s, 5, 6 and now a 7+ and have never returned a single phone for replacement to the Apple Store. Was the screen protector installed upside down?
    On the 6s plus it touch the Touch ID I clean it after it touch and said try again when I put finger and on the iPhone 7 I let Apple do it for me and I will continue buying screen guards from them unless I do apple care express replacement
    06-25-2017 11:12 AM
  20. alexrat1996's Avatar
    I tend to fail but in my past years I was perfect installing them but idk about the last two years
    06-25-2017 11:12 AM
  21. alexrat1996's Avatar
    This year I want the iPhone plus model so badly
    06-25-2017 11:14 AM
  22. Eclipse2K's Avatar
    On the 6s plus it touch the Touch ID I clean it after it touch and said try again when I put finger and on the iPhone 7 I let Apple do it for me and I will continue buying screen guards from them unless I do apple care express replacement
    I still don't understand. What are you cleaning it with? I clean my device weekly and never have any issues and this includes wiping the sensor. There is no way the adhesive damaged the Touch ID sensor. But also be aware that even your finger after a shower will cause a temporary error because it's not reading the print. Your hands need to be dry.
    06-25-2017 11:55 AM
  23. alexrat1996's Avatar
    I still don't understand. What are you cleaning it with? I clean my device weekly and never have any issues and this includes wiping the sensor. There is no way the adhesive damaged the Touch ID sensor. But also be aware that even your finger after a shower will cause a temporary error because it's not reading the print. Your hands need to be dry.
    The kit that comes with the temperglass
    06-25-2017 12:07 PM
  24. Eclipse2K's Avatar
    The kit that comes with the temperglass
    Those come with alcohol pads which I use to clean my phone weekly. Those do not damage the sensors at all and I can confirm this because I wipe it down along with the rest of the phone.
    06-25-2017 12:16 PM
  25. Abu Khadija's Avatar
    When I rarely clean my 7 plus I take it out of the case first. Then I damply wet a paper towel and wipe it down. I then dry it off with my t shirt. I've never had a problem with any of my phones when cleaning them. I've had the 4, 4S, 5, S3, S4, Note 3, 6 plus, 6S plus, and now 7 plus. Even with the my iPads I've never had problems. Maybe you've got bad luck on phones.
    06-25-2017 02:27 PM
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