1. LeviV8's Avatar
    Hi!

    I finally got my RED 7 128GB
    I love it so far, but i noticed a weird thing.
    At the call time / Lifetime it shows 14h 12min of usage.
    It's not even out of the box for 14hrs
    Why is that? At the beginning I set up as " new iPhone" and the numbers do not match with my 5S either, as that had more usage on it...
    05-12-2017 02:26 AM
  2. Matty's Avatar
    Big congratulations on your new purchase! That is one gorgeous piece of tech you just purchased! I personally really like the Red colour 😃

    I wouldn't worry to much about it. Just enjoy your new device! Did you purchase it from the Apple store or from an online retailer?
    05-12-2017 05:48 AM
  3. robertk328's Avatar
    Interesting! Did you get it from an authorized seller?
    05-12-2017 05:50 AM
  4. Lee_Bo's Avatar
    I wonder if that 14 hours is the test/break in period.
    05-12-2017 05:53 AM
  5. LeviV8's Avatar
    Yes, to answer your questions, it was from an authorised seller , they also sell Mac and mostly other laptops too.
    The box was sealed and all that, official packing so no signs of previous use or anything.
    I read about it, and saw that quite a lot of people had "weird" numbers at this 'lifetime usage'.
    05-12-2017 06:03 AM
  6. robertk328's Avatar
    Yes, to answer your questions, it was from an authorised seller , they also sell Mac and mostly other laptops too.
    The box was sealed and all that, official packing so no signs of previous use or anything.
    I read about it, and saw that quite a lot of people had "weird" numbers at this 'lifetime usage'.
    Was that usage or cell time? Overall usage is one thing but if it was call time that's a different story.
    05-12-2017 06:08 AM
  7. LeviV8's Avatar
    Well,
    there is "CALL TIME"
    Current period : 15minutes (what I used today)
    Lifetime is : 14hrs 27 minutes (now)

    What's the different story if it had call time on it?
    05-12-2017 06:27 AM
  8. LeviV8's Avatar
    Or could it be a missed sync off my old 5S? As I have recent calls on the 7 which were made from the 5S
    05-12-2017 06:32 AM
  9. cwbcpa's Avatar
    Well,
    there is "CALL TIME"
    Current period : 15minutes (what I used today)
    Lifetime is : 14hrs 27 minutes (now)

    What's the different story if it had call time on it?
    If there was call time, I believe that would mean that it had been activated prior to your using it. Lifetime could mean it had been tested perhaps. I'm not entirely sure. I never looked when I got mine. As long as your Apple care starts from your purchase date and the phone works as it should I would not worry about it. Check on the AppleCare though. It should show your purchase date. With an expiration one year later unless you got AppleCare+ then it would be 2 years.
    05-12-2017 07:20 AM
  10. Ledsteplin's Avatar
    Two possibilities. It may have been used for testing, or it may have been on display. If on display, some people pick them up and try to make calls. This would register in lifetime. The phone would have been reset, but lifetime would not change. Setting up as new won't change lifetime. 14 hours seems too much for display. Most likely was used in testing. Or possibly both. Either way, it's nothing to worry about.
    05-12-2017 08:12 AM
  11. Matty's Avatar
    Or could it be a missed sync off my old 5S? As I have recent calls on the 7 which were made from the 5S
    That's it 😃 I did read on some other forums (after you mentioned this) that if you sync anything with your past iPhones, for some reason the call hours history comes with. I presume it means the lifetime of calls with any iPhone combined.
    05-12-2017 08:17 AM
  12. LeviV8's Avatar
    I see, so that's nothing to worry about Great! Thanks for the feedback guys!
    05-12-2017 08:20 AM
  13. cwbcpa's Avatar
    That's it I did read on some other forums (after you mentioned this) that if you sync anything with your past iPhones, for some reason the call hours history comes with. I presume it means the lifetime of calls with any iPhone combined.
    I didn't know that. I learned something today! I can check that box now. Lol.
    05-12-2017 11:18 AM
  14. Ledsteplin's Avatar
    I didn't know that. I learned something today! I can check that box now. Lol.
    Verizon tells me that lifetime calls is specific to the device. It only shows call time made on that device. That syncing or back ups won't add call time from another device. I'm gonna call Apple and see what they say.
    cwbcpa likes this.
    05-12-2017 12:47 PM
  15. cwbcpa's Avatar
    Verizon tells me that lifetime calls is specific to the device. It only shows call time made on that device. That syncing or back ups won't add call time from another device. I'm gonna call Apple and see what they say.
    Interesting. Let us know what they say.
    05-12-2017 12:55 PM
  16. xanadome's Avatar
    Every time I updated to a new phone, after a basic setup (syncing iCloud etc), and when I am lazy (which I usually am), I populate the rest by restoring from the backup of previous phones. When you do it, it also pick up the past call time. Data time can be reset to zero.
    05-13-2017 02:38 AM
  17. LeviV8's Avatar
    Meanwhile I checked my serial on Apple's site and it shows activation date 10th of May, that's the date I logged into the 7 for the 1st time, so that's 'legit'...
    05-13-2017 12:46 PM
  18. Ledsteplin's Avatar
    Meanwhile I checked my serial on Apple's site and it shows activation date 10th of May, that's the date I logged into the 7 for the 1st time, so that's 'legit'...
    I'm curious to know for sure one way or the other about the "lifetime" calls. I'm hoping Apple will shed light on it when I call. Either way though, it's nothing to be concerned about.
    05-13-2017 02:18 PM
  19. Alain_A's Avatar
    Maybe you have bought a returned phone that has been resealed...
    05-17-2017 01:47 PM

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