11-30-2016 01:10 AM
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  1. alexrat1996's Avatar
    alexrat1996
    The iPhone 7 smart battery case cause scratches to my iPhone 7 not even sure if the case did this

    what should I do ?

    How sad if the case did this apple should entitle me with something back right ?
    iPhone 7 issue-img_0082.jpg
    11-29-2016 11:10 PM
  2. firedept10's Avatar
    firedept10
    Community Review Team
    Moderator
    My suggestion would be to go into an Apple Store and explain your situation. Be straight up honest with them. They may exchange it for you or may not. But as for you being entitled to something from Apple, that is not something you should expect. Apple can be pretty generous.
    11-30-2016 01:10 AM
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