iPhone 7 Freezes (ATT)

[wysiwyg86]

At times my iPhone will completely freeze. Sleep button or home button won't work, soft reset doesn't work, or plugging up to a charger. It just freezes on whatever screen I'm on and I just have to wait it out. Something weird that occasionally happens is that if I hold the power button long enough the slide off will appear but screen still unresponsive. Does this happen to anyone else.

 

[RHChan84]

Have you tried a factory reset?

Also try a fresh factory image reinstall. Download the latest iOS factory image for your device then use iTunes to restore it. Might of updated and had a corrupt file.

 

[alphatectz]

At times my iPhone will completely freeze. Sleep button or home button won't work, soft reset doesn't work, or plugging up to a charger. It just freezes on whatever screen I'm on and I just have to wait it out. Something weird that occasionally happens is that if I hold the power button long enough the slide off will appear but screen still unresponsive. Does this happen to anyone else.

Try a factory rest, but don't restore from a backup. If it continues. You might want to make a Genius Bar appointment. Also if your still within the 30 day return period go back to the Apple Store or at&t store that you got it from and exchange it for a new one. Most times if you are under the 30 day return period the manager will exchange it with a new one.

 

[iphone2291]

I just experienced a freeze on my iPhone 7 (Verizon). It froze for 20 seconds or so, home button, volume buttons and on/off button didn't work. I looked up on twitter and a lot of people are experiencing this problem. Hopefully it's a bug that can be fixed with a future update.

 

[Alain_A]

Happen regardless of which provider is. Even the iPhone 6 freezes from time to time and now with the iPhone 7.
It is from apple software side

 

[iphone2291]

iPhone 7 froze again for about minute.

 

[Alain_A]

And for me this fine morning.

I think iphone 7 will be plague with screen freezing just like the iPhone 6

 

[Himoe]

I've been noticing this also. The screen becomes unresponsive to touch. I've tried restarting. Haven't tried a factory reset. Too many things on the phone to have to reinstall.