Originally Posted by
Craig In Portland Oregon, a fellow Photographer fell into a pond while doing a shoot, and her iPhone was dead. We took it to the Apple Store. She had Apple Care + and they still charged her over $300.
That's not cool.
I am confused. I wonder if maybe she had used up the two repairs on maybe a cracked screen or something before the water incident.
When I called about an AppleCare+ refund the first person who answered said she didn't know how to do that and transferred me to some AppleCare specialist, Sophia. I asked her the question and she said , without hesitation, yes you would be able to use one of the accidental damages. She said the policies have been changed and that a screen repair with applecare+ would be $29, all other damages would be $99.
I hope that I don't have to find out personally. Will just use caution