1. ksassy's Avatar
    Well for the first time ever since I’ve owned a cell phone dating back to 1995 my phone did the all too famous face plant. I was on vacay in New Mexico visiting the Carlsbad Caverns National Park and as I was reaching to take my phone out of my purse to take a picture in the dark it fumbled right out of my hand. I heard it smack to the ground and the sound echoed while in the dark quiet cavern.

    All I can say is thank you Otterbox Symmetry case and Pure Gear tempered glass protector for saving my 7 Plus. The screen protector cracked on both the upper right and left corner edges only and the phone case had a few scratches but otherwise my phone and screen underneath remained perfectly intact.

    Today I walked into to my local Verizon store where I purchased my screen protector over a year ago and got a brand new one installed for free since it has a lifetime warranty. I also put on another brand new Otterbox Symmetry case I had stashed away. Voila I’m back in business!

    Call me crazy but this is why I can’t go naked with a phone because unexpected stuff like this does happen even though mine took 23 years to have a first incident. Thankfully I do have AppleCare Plus and insurance through Verizon for the worse case scenario and peace of mind.

    Take away lesson for me don’t try to reach for a phone in an almost pitch black cavern
    nikkisharif and akutch34 like this.
    06-09-2018 07:13 PM
  2. TripleOne's Avatar
    Thank you for sharing your story. I’m glad to hear that your 7 Plus is okay
    ksassy likes this.
    06-09-2018 08:32 PM
  3. EarleD's Avatar
    What was wrong with the 1st otterbox case.
    07-09-2018 10:37 AM
  4. Ledsteplin's Avatar
    What was wrong with the 1st otterbox case.
    The OP said it had a few scratches from the fall. They must have been noticeable.
    07-09-2018 05:18 PM
  5. ksassy's Avatar
    What was wrong with the 1st otterbox case.
    Nothing was wrong with it besides some scratches. I wanted to put a new one on since it proved it's worth to me in gold from the fall. I figured new screen protector new phone case since I had several brand new Otterbox cases (different fashion colors of course) lying around in waiting if the need ever arose. Otterbox for the win!!
    07-10-2018 07:23 AM

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