1. RobertRKR's Avatar
    I upgraded from 5s to 7plus. Also got new Ipad. I am having issue with very slow app updates. My 5s was never as slow as this new 7 plus. I decided to try something after starting an app update on my 7. It had 11 app updates. I hit update all. When it was on 9 left to go, I decided to grab the ipad and do the same thing. It had the same 11 updates. I hit update all as well. The ipad finished all the updates while the 7 was still at 9 to go. Do I have a defective phone? I did reset network settings and it has no effect. Thanks

    Edit: Just_me-D answered, but I can't figure out how to respond. I was on wifi, but it does the same on LTE.
    Last edited by RobertRKR; 03-03-2018 at 09:42 AM. Reason: Can't respond to someone who answered
    03-03-2018 06:56 AM
  2. Just_Me_D's Avatar
    I doubt you have a defective iPhone, but I can’t say for certain. Is the device connected to Wi-Fi? Are you restoring from a backup? Do you have a great deal of photos, videos and music that need to sync to the iPhone? If so, the syncing could be causing the slow install of your apps.
    03-03-2018 08:07 AM
  3. RobertRKR's Avatar
    Now this appears where I can respond after I edited. I am not installing apps, I'm just updating. It doees the same weather I'm on wifi or LTE. It's a new phone, so there is not much in the way of photos, music, or video. It's a 128GB with 105 GB available.
    03-03-2018 09:45 AM

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