1. Alana Davilas's Avatar
    My iphone 7 plus that i only got in september fell while i had m earphones in and so i noticed that my headphones still worked when in another phone and my laptop but when plugged into my phone after the fall, the music would play aloud as if nothing was plugged into the phone. i didn't think about it until i got home and tried to charge my phone but it wouldnt charge. I used a different wire, different outlet, even tried charging it from my laptop and nothing. i turned my phone off and plugged it in and it came on as if the charger was being detected like normal but when the phone turned on, it wasn't charging at all. the hole is free of debris and there's no visible sign of corrosion or any misshapen places. i think i have a warranty still but before i do that, is there anything i can do?
    12-09-2017 11:27 AM
  2. Just_Me_D's Avatar
    If you have Apple Care Plus or a carrier-sponsored protection plan, now would be a good time to use it...
    Lee_Bo likes this.
    12-09-2017 01:24 PM
  3. Lee_Bo's Avatar
    If you have Apple Care Plus or a carrier-sponsored protection plan, now would be a good time to use it...
    I agree. Make a backup and call Apple or your carrier and start the exchange process.
    Just_Me_D likes this.
    12-09-2017 02:51 PM
  4. Raptor007's Avatar
    If the phone is within a year you should be able to get it swapped for a refurb unit without AppleCare+ and you can just make an appointment to your local Apple Store if you have one near you. This is much better than using any carrier insurance since it requires a deductible.
    12-10-2017 08:53 AM
  5. SparklyPickle's Avatar
    If the phone is within a year you should be able to get it swapped for a refurb unit without AppleCare+ and you can just make an appointment to your local Apple Store if you have one near you. This is much better than using any carrier insurance since it requires a deductible.
    Not if it’s human factor.
    12-28-2017 07:39 PM

Similar Threads

  1. Just got my new 8+ last night!
    By Annie_i6s in forum iPhone 8 Plus
    Replies: 40
    Last Post: Yesterday, 05:01 PM
  2. Iphone X Space Gray T-mobile unlocked 256GB
    By sq018 in forum Marketplace Archive
    Replies: 12
    Last Post: 04-12-2018, 06:11 AM
  3. iPhone 8 Plus Gold 256GB Unlocked
    By firedept10 in forum Marketplace Archive
    Replies: 14
    Last Post: 01-09-2018, 09:32 AM
  4. Dead Launch Day iPhone X
    By circlez in forum iPhone X
    Replies: 13
    Last Post: 12-11-2017, 11:42 AM
  5. Is the iPhone X still being shipped from China?
    By TuftsAlum in forum iPhone X
    Replies: 6
    Last Post: 12-10-2017, 09:43 PM
LINK TO POST COPIED TO CLIPBOARD