Good afternoon folks!! I'm having an issue with my new 7 Plus and iTunes. I've been searching and looking at various threads on various boards since yesterday and can't find an answer..........
Yesterday I upgraded from a Galaxy S7 Active to a Matte Black 7 Plus. While at AT&T they transferred my contacts and such for me and after I left I started adding my various apps to it. Last night when I got home I downloaded a fresh copy of iTunes and when I plug my phone in I get a message that I needed to factory reset my phone because iTunes can't read it (not sure that was the exact wording). I don't have much added to this 7 Plus but really don't want to have to go through the hassle of resetting and reinstalling everything. I even tried uninstalling and reinstalling iTunes but no luck.
Any ideas? Any help or suggestions you guys may have would be appreciated!
Yesterday I upgraded from a Galaxy S7 Active to a Matte Black 7 Plus. While at AT&T they transferred my contacts and such for me and after I left I started adding my various apps to it. Last night when I got home I downloaded a fresh copy of iTunes and when I plug my phone in I get a message that I needed to factory reset my phone because iTunes can't read it (not sure that was the exact wording). I don't have much added to this 7 Plus but really don't want to have to go through the hassle of resetting and reinstalling everything. I even tried uninstalling and reinstalling iTunes but no luck.
Any ideas? Any help or suggestions you guys may have would be appreciated!