My iPhone 7 Plus (jet black) is stained! Help?

[Garz]

Re: Iphone 7 plus jet black stain help?

I think that's the case for most jet black owners. Even Apple said at the beginning that jet black is very prone to micro-abrasions.

Yeah but that's more than micro abrasions.

 

[Statik SA1]

Re: Iphone 7 plus jet black stain help?

Yeah but that's more than micro abrasions.

I think so too.

 

[Annie_M]

Re: Iphone 7 plus jet black stain help?

It's amazing how lighting makes such a difference! It does look like it's pitted... hopefully it's not. Have you tried any of the suggestions offered in this thread?

 

[BreakingKayfabe]

Re: Iphone 7 plus jet black stain help?

Yeah but that's more than micro abrasions (under light)

FTFY

 

[BreakingKayfabe]

Re: Iphone 7 plus jet black stain help?

Op, if you think it's abnormal and others agree, just take it to Apple. They'll replace it without question.

 

[MooMooPrincess]

Iphone 7 plus jet black stain help?

Op, if you think it's abnormal and others agree, just take it to Apple. They'll replace it without question.

Actually they won't, if he had a case on = normal wear and tear. He just needs to clean it with alcohol and keep it in his case...hate to say that. Op did you clean it with alcohol?

 

[Statik SA1]

Re: Iphone 7 plus jet black stain help?

It's amazing how lighting makes such a difference! It does look like it's pitted... hopefully it's not. Have you tried any of the suggestions offered in this thread?

Yes but unfortunately non helps

 

[MooMooPrincess]

Re: Iphone 7 plus jet black stain help?

Yes but unfortunately non helps

You can try taking it to apple but I'm not sure they'll replace it. If you have  care maybe try to use part of your warranty and come out like 80-100 bucks

 

[Garz]

Re: Iphone 7 plus jet black stain help?

Op, if you think it's abnormal and others agree, just take it to Apple. They'll replace it without question.

No they won't. Not for that.

 

[BreakingKayfabe]

Iphone 7 plus jet black stain help?

Actually they won't, if he had a case on = normal wear and tear. He just needs to clean it with alcohol and keep it in his case...hate to say that. Op did you clean it with alcohol?

No they won't. Not for that.

Four weeks ago I went with a friend who was having "issues" with his iPhone 7. The phone has a broken camera lens (literally a hole on the camera) scuffs anywhere but the screen and still got the phone replaced under warranty. It was only his second attempt. They will absolutely replace it. Just matters who the person at the Genius Bar is.

OP, all I'm saying is take it to them with another "issue". Good luck.

 

[Garz]

Re: Iphone 7 plus jet black stain help?

Four weeks ago I went with a friend who was having "issues" with his iPhone 7. The phone has a broken camera lens (literally a hole on the camera) scuffs anywhere but the screen and still got the phone replaced under warranty. It was only his second attempt. They will absolutely replace it. Just matters who the person at the Genius Bar is.

OP, all I'm saying is take it to them with another "issue". Good luck.

Yes that is taking it to them with another issue as your recommending which unless there actually is another issue, it's unethical. But typically for damage you cause yourself, they will not replace unless you have AC+.

 

[MooMooPrincess]

Re: Iphone 7 plus jet black stain help?

Op do you live near an apple store? Like below 3 hours?

 

[BreakingKayfabe]

Re: Iphone 7 plus jet black stain help?

Yes that is taking it to them with another issue as your recommending which unless there actually is another issue, it's unethical. But typically for damage you cause yourself, they will not replace unless you have AC+.

It's not unethical if they actually replace it.

 

[Garz]

Re: Iphone 7 plus jet black stain help?

It's not unethical if they actually replace it.

You said take it to them with another issue. Not for the real reason. Kind of like saying hey make up something. That's rhe way I took your reply.

 

[donnation]

Re: Iphone 7 plus jet black stain help?

Apple is not going to replace that. It looks like normal wear for the Jet Black. Those micro abrasions are what the phone looks like after extended periods of time.

 

[Statik SA1]

Re: Iphone 7 plus jet black stain help?

Thanks guys. Unfortunately no care

 

[MizWylie]

Re: Iphone 7 plus jet black stain help?

Thanks guys. Unfortunately no care

Should still have Apple Warranty though, but on the other hand Apple has been warning before release that they scuff easily. Bummer on the jet black abrasions. Kind of why I went with the matte black.

 

[BreakingKayfabe]

Iphone 7 plus jet black stain help?

You said take it to them with another issue. Not for the real reason. Kind of like saying hey make up something. That's rhe way I took your reply.

If someone takes it to them with another issue and the guy at the bar clearly sees the camera hole because of the broken lens and other scuffs, he can easily say they won't replace it under warranty for the reason you're bringing it. Which happened once but not the second time. I'm pretty much saying that they're very good about replacing devices no matter what.

Just don't take it to them and say, "Yeah, I have some wear and tear on the back of my device and would like it replaced." So if the wear and tear on the phone shows under a light and bothers the OP that much, I say what's the harm in trying to get it replaced?

 

[dejanh]

Re: Iphone 7 plus jet black stain help?

So, did you attempt to clean the device with alcohol?

 

[BreakingKayfabe]

Re: Iphone 7 plus jet black stain help?

Oh and OP, don't clean it with alcohol. All you're gonna do is remove oleophobic coating.