Originally Posted by
Craig My local apple store is 120 miles away (each direction) so they sent me the new iPhone FedEx overnight. I swapped it out, tested the new one.. sealed the old one up. The label on the box has a return label under it, so you remove the top label and the return label is already on the box. I dropped it at FedEx and got a receipt. Took a photo of the receipt and label and sent it to my rep at Apple to show it went back. 2-days later it showed who signed for it, etc.. very easy process.
Craig, did they put a $1000 or whatever hold on your debit card before they would ship? I know in the old days, they wouldn't do that...but with things being as they are today there are justifiable trust issues, and they make sure they don't get taken by some who might keep both phones.
And, I feel your pain. My nearest Apple store is over 300-miles away in St. Louis. Pretty long drive for a turnaround.